Liberty General Insurance

Liberty General Insurance

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Claim settlement FY 2020-21
98%
Operating since
2013
IRDAI registration
150

Liberty General Insurance is a joint venture between Liberty Mutual Insurance Group (USA), Enam Securities and the DP Jindal Group. Founded in 2013, it has a 98% Claim Settlement Ratio (FY 2020-21), 113 offices across 95 cities and a cashless network of 4,300+ garages and 5,000+ hospitals.

About Liberty General

Liberty General Insurance Limited is headquartered in Mumbai, India, and commenced operations in 2013. It is a joint venture between Liberty Mutual Insurance Group (a Fortune 100 US insurer with operations across multiple countries), Indian investment fund Enam Securities, and industrial conglomerate DP Jindal Group. The combination brings together US underwriting expertise, Indian investment know-how and industrial-sector understanding.

The numbers are strong. Claim Settlement Ratio is 98% for FY 2020-21 — among the highest in the Indian general insurance industry. Market Share is 1.68% (FY 2019-20). Premium growth was 36% YoY in FY 2019-20, and the Gross Direct Written Premium for that year was ₹1,53,137 lakh. The company employs 1,200+ people across 113 offices in 95 cities spread over 28 states.

The product range covers car insurance (Liability-only / third-party, plus comprehensive own-damage), two-wheeler insurance (third-party + comprehensive), health insurance (Liberty Health Connect, Health Connect Supra, Secure Health Connect, plus Janata Personal Accident and Individual Personal Accident policies), commercial vehicle insurance, marine insurance, property insurance, liability insurance and risk-engineering insurance. Tax benefits on health premiums are available under Section 80D of the Income Tax Act.

The cashless network includes 4,300+ network garages for motor claims and 5,000+ network hospitals for health claims. The LivMobile app enables policy management, claims registration, policy tracking, renewal notices and a built-in hospital and garage locator. Through Policywings, you can compare Liberty General against ICICI Lombard, Bajaj Allianz General, HDFC ERGO and Digit Insurance.

Key facts

Liberty General at a glance

The registration details and published numbers buyers check before they commit.

Company Name
Liberty General Insurance Limited
Year Founded
2013
IRDAI Registration Number
150
Headquarters
Mumbai, Maharashtra
Ownership
JV — Liberty Mutual (USA), Enam Securities, DP Jindal Group
Industry
General Insurance (Private Sector)
Claim Settlement Ratio (FY 20-21)
98%
Market Share (FY 19-20)
1.68%
Premium Growth (FY 19-20)
36%
Gross Direct Written Premium (FY 19-20)
₹1,53,137 lakh
Network Garages
4,300+
Network Hospitals
5,000+
Office Locations
113 offices in 95 cities (28 states)
Employee Strength
1,200+
Customer Helpline
1800-266-5844 (24/7)
Customer Email
care@libertyinsurance.in
Mobile App
LivMobile
Product range

Types of insurance plans from Liberty General

The full product range you can compare, buy or renew through Policywings.

Car Insurance

Liberty General car insurance offers two main options: a Liability-Only Policy (third-party cover, the statutory minimum) and a Comprehensive Policy that bundles third-party with own-damage protection against accidents, theft, natural calamities and man-made disasters.

The comprehensive plan covers your car against most major risk scenarios. Add-on covers are available to extend protection, and the LivMobile app makes claim registration, status tracking and renewal reminders simple. Cashless repair is available at 4,300+ authorised garages.

  • Third-Party (Liability Only)
  • Comprehensive
  • Commercial Vehicle
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Bike & Two-Wheeler Insurance

Two-wheeler insurance from Liberty General includes third-party liability cover (statutory minimum) and comprehensive bike insurance policies. Coverage includes injury and damage or loss as well as monetary liabilities arising from third-party claims.

Both annual and multi-year policies are available, which is useful for new bikes that need a long-term third-party policy by regulation. Multi-year plans also lock in the premium and avoid annual renewal hassles.

  • Third-Party
  • Comprehensive
  • Multi-Year
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Health Insurance

Liberty General's health insurance includes Liberty Health Connect, Health Connect Supra, Secure Health Connect, plus Janata Personal Accident and Individual Personal Accident policies. Coverage encompasses in-patient hospitalisation expenses, pre- and post-hospitalisation costs, daycare procedures and preventive care.

Premiums qualify for tax benefits under Section 80D of the Income Tax Act, 1961. Cashless settlement is available at 5,000+ network hospitals nationwide.

  • Liberty Health Connect
  • Health Connect Supra
  • Secure Health Connect
  • Janata Personal Accident
  • Individual Personal Accident
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Commercial Vehicle Insurance

Commercial vehicle insurance is one of Liberty's core product lines. It covers trucks, taxis, cabs, school buses and other commercial passenger or goods carriers against accidents, theft, third-party liability and natural calamities.

For fleet operators, the LivMobile app and 24/7 multilingual support make managing multiple vehicles simpler — single dashboard view of policies, claim status and renewals.

  • Goods Carrier
  • Passenger Carrier
  • Taxi & Cab
  • School Bus
  • Truck

Commercial, Property & Liability Insurance

For businesses, Liberty General provides Commercial Insurance options spanning liability, marine, commercial property, employee benefits and risk engineering insurance. These suit manufacturers, contractors, exporters and service businesses with varied risk profiles.

Liberty's Liberty Mutual parentage means the underwriting and product design borrow from a Fortune 100 US insurer's global commercial-lines playbook — particularly useful for buyers with complex industrial or technical risk exposures.

  • Liability Insurance
  • Marine Insurance
  • Property Insurance
  • Employee Benefits
  • Risk Engineering
Track record

Why people choose Liberty General

What this insurer is known for, and the record behind it.

  • 98% Claim Settlement Ratio (FY 2020-21) — exceptional settlement performance.
  • Backed by Liberty Mutual — Fortune 100 US insurer.
  • Extensive cashless network — 4,300+ garages and 5,000+ hospitals.
  • LivMobile app for full-cycle digital servicing.
  • Wide product range including specialist commercial and risk-engineering lines.
  • Claim Settlement Ratio of 98% (FY 2020-21) — among the highest in Indian general insurance.
  • 4,300+ network garages and 5,000+ network hospitals for cashless settlement.
  • 24/7 multilingual customer support via toll-free 1800-266-5844 and email.
  • LivMobile app handles policy management, claims, locator and renewals end-to-end.
  • 113 offices across 95 cities in 28 states — pan-India physical presence.
  • Backed by Liberty Mutual — a Fortune 100 US insurer.
  • 15-day free-look period for cancellation without charges.
  • Wide product range from retail motor and health to commercial and engineering covers.

Awards & recognition

  • Claim Settlement Ratio 98% (FY 2020-21)
  • Model Insurer Asia Award 2017
  • ACEF Asian Leadership Awards 2019
  • Digital Transformation Award 2016

Liberty General insurance products

Jump straight to the cover you are shopping for.

Claims

How to file a Liberty General claim

Policywings handles the paperwork and the follow-up. Here is what happens, step by step.

  1. Intimate Liberty General via 1800-266-5844, the LivMobile app, the website, or your Policywings advisor.

  2. Register the claim quickly by entering policy number and incident details.

  3. Upload photos and supporting documents based on claim type.

  4. For motor claims, surveyor inspection is arranged. For health cashless, the network hospital handles pre-authorisation.

  5. Policywings tracks pending documents, surveyor queries and approval status on your behalf.

  6. Approved motor claims settle with the garage directly (cashless) or reimburse to your account. Health cashless settles directly with the hospital. Track real-time status via LivMobile.

Liberty General — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a Liberty General policy.

Liberty General Insurance offers car insurance, two-wheeler insurance, health insurance, marine insurance, property insurance, liability insurance, risk engineering insurance and commercial vehicle insurance.

Liberty General contact details

Reaching the insurer directly, if you would rather not go through us.

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