Go Digit General Insurance

Go Digit General Insurance

Insurance — Made Simple.

Go Digit General Insurance is a new-age general insurer founded in 2016 in Bengaluru, backed by Fairfax Financial Holdings of Toronto, Canada. Digit is built around fully digital onboarding, self-inspection claims and policy wording without hidden clauses.

About Digit Insurance

Go Digit General Insurance was founded in 2016 in Bengaluru. The parent company is Fairfax Financial Holdings, a financial-services group headquartered in Toronto, Canada. Digit's stated mission is to "change the way insurance products are viewed, purchased, and claimed by creating simple and transparent insurance solutions" — which in practice has meant short policy documents, self-inspection workflows and an app that does most of what older insurers still ask you to do at a branch.

The company holds an authorised share capital of ₹1,000 crore and paid-up capital of approximately ₹816.84 crore. It is one of the youngest IRDAI-licensed general insurers in India and one of the fastest to scale, having gone from launch in 2016 to a recognised insurance brand and IPO listing in under a decade. Latest published Claim Settlement Ratio is 81.22%.

The product range covers car insurance, two-wheeler insurance, commercial vehicle insurance, health insurance, travel insurance, home insurance and shop insurance. The cashless network includes 1,400+ network garages for motor claims and 5,900+ hospitals for health claims.

Digit's strength is the customer experience. Self-inspection means most small motor claims do not need a physical surveyor visit. Audio claim processes simplify filing for first-time buyers. Policy documents avoid the legalese that most peer insurers still use. Through Policywings, you can compare Digit against larger general insurers like ICICI Lombard, HDFC ERGO, Tata AIG and Bajaj Allianz General.

Digit Insurance key numbers

Claim Settlement Ratio81.22%
Network1,400+ garages | 5,900+ hospitals
Founded2016
IRDAI Registration158

Digit Insurance at a glance

Company NameGo Digit General Insurance Limited
Year Founded2016
IRDAI Registration Number158
HeadquartersBengaluru, Karnataka
Parent CompanyFairfax Financial Holdings (Toronto, Canada)
IndustryGeneral Insurance (Private Sector)
Products OfferedCar, Bike, Commercial Vehicle, Health, Travel, Home, Shop
Claim Settlement Ratio81.22%
Authorised Share Capital₹1,000 crore
Paid-up Capital₹816.84 crore
Network Garages (Cashless)1,400+
Network Hospitals (Cashless)5,900+
Customer Helpline (Claims)1800-258-5956 (24x7)
Official Websitegodigit.com
Mode of OperationDigital-first — app, website, self-inspection
Distinguishing FeatureSimplified policy wording, no hidden clauses

Types of insurance plans from Digit Insurance

Here is the full product range you can buy or renew through Policywings.

Car Insurance

Digit car insurance covers private cars against accident damage, theft, natural disasters and man-made calamities. As with every Indian motor insurer, you can choose between the mandatory third-party plan, a standalone own-damage cover, and a comprehensive plan that bundles both.

What is different at Digit is the claim experience. After registering a claim on 1800-258-5956 or the app, you get a self-inspection link on your phone. You upload photos of the damage, follow a step-guided flow, and the claim is estimated and approved without a physical surveyor visit for most small-value claims. Cashless repair is available at 1,400+ authorised garages.

Third-PartyOwn DamageComprehensiveZero Depreciation Add-onRoadside Assistance

Two-Wheeler Insurance

Digit two-wheeler insurance protects motorcycles, mopeds and scooters against accident damage, theft and fire. Three plan formats are available — third-party (the statutory minimum), standalone own-damage cover, and comprehensive (own-damage + third-party combined).

Self-inspection works on bikes the same way it works on cars. For most claims you avoid the surveyor visit completely. Renewals are equally simple: open the app, enter your registered mobile number, verify the OTP, and you are renewed in minutes.

Third-PartyOwn DamageComprehensiveMulti-Year

Commercial Vehicle Insurance

Commercial vehicle insurance from Digit covers taxis, auto-rickshaws, school buses, tractors, commercial vans and trucks. The plan covers accidents, collisions, theft and natural calamities, plus the legal liability owed to third parties.

For fleet operators, the digital onboarding and renewal flow scales better than the typical commercial-insurance paperwork-heavy process. A single dashboard can hold multiple vehicles' policies, claim histories and renewal dates.

Taxi & Cab InsuranceAuto-Rickshaw InsuranceSchool Bus InsuranceTruck InsuranceTractor Insurance

Health Insurance

Digit health insurance covers medical emergencies and includes pre and post-hospitalisation expenses, annual health check-ups, psychiatric support, critical illness cover and maternity expenses on select variants. Cashless settlement is available at 5,900+ network hospitals.

What is genuinely useful with Digit's health plans is the absence of co-payment options in the standard variants, no room rent restrictions, cumulative bonus benefits, and a sum insured refill feature. Read the fine print carefully — these features are not standard across the Indian health insurance market.

Family FloaterIndividual HealthCritical IllnessTop-UpMaternity Cover

Travel Insurance

Travel insurance from Digit covers flight delays, lost belongings, medical emergencies abroad and adventure-sport mishaps. Zero-deductible plans are available — useful for short trips where a deductible can eat the entire payout.

The smartphone-enabled claims and missed-call facility are practical features for travellers stuck in a foreign country with limited connectivity. International support runs 24x7.

Single TripMulti-TripAdventure SportsStudent TravelSenior Citizen Travel

Home and Shop Insurance

Home insurance covers your property and contents against burglary, fire, flood, storm and explosion. The plan combines a Standard Fire and Perils Policy (covering earthquakes, cyclones, floods) with a Burglary Policy for theft protection. 24/7 customer support is included.

Shop insurance applies the same principles to retail premises. The Standard Fire and Special Perils Policy plus Burglary Coverage protects shop property and contents, useful for small businesses with limited cash reserves to absorb a sudden loss.

Standard Fire & PerilsBurglary PolicyHome ContentsShop Insurance

Benefits of choosing Digit Insurance

  • Simple, jargon-free policy wording with no hidden clauses.
  • Self-inspection for most motor claims — no surveyor visit required.
  • Cashless settlement at 1,400+ network garages and 5,900+ hospitals.
  • Online policy renewal via OTP on registered mobile number in under 60 seconds.
  • 24x7 customer support on 1800-258-5956 — available on national holidays.
  • Audio claim process innovation for simplified, accessible insurance.
  • Zero-deductible options on select travel plans.
  • Sum insured refill, cumulative bonus and no room rent caps on health plans.

Why choose Digit Insurance

  • Digital-first insurer built for self-service from day one.
  • Self-inspection eliminates surveyor delays for most motor claims.
  • Simple policy documents — no fine-print surprises at claim time.
  • Backed by Fairfax Financial Holdings — a large global financial services group.
  • Recognised as Asia's General Insurance Company of the Year 2019.

Awards & recognition

Asia's General Insurance Company of the Year 2019Insurtech of the Year — 10th CMO Asia Awards 2019Best General Insurance Company — CMO Confluence & Corporate Awards 2019Top Indian Startup 2019SKOCH Order of Merit (2018 & 2019)

Digit Insurance insurance products

How to file a Digit Insurance claim

Policywings handles the paperwork and follow-up. Here is what happens step by step:

  1. 1

    Register the claim by calling 1800-258-5956, on the Digit app, or via your Policywings advisor. Customer support is 24x7 including national holidays.

  2. 2

    For motor claims, you get a self-inspection link on your registered mobile number. Upload photos of the damage and follow the step-guide.

  3. 3

    For health cashless, present your e-card at any of the 5,900+ network hospitals. The hospital files the pre-authorisation directly.

  4. 4

    Submit any additional documents digitally through the app or email — no branch visit needed.

  5. 5

    Policywings tracks the claim and follows up on pending items with the Digit claims desk on your behalf.

  6. 6

    Approved motor claims are settled with the garage directly (cashless) or reimbursed to your account. Health cashless settles with the hospital.

Digit Insurance contact details

Digit Insurance — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a Digit Insurance policy.

After purchase, Digit sends an email with the policy documents attached. This includes a policy summary document and a detailed policy document. You can also retrieve these on the Digit website or app at any time.

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Third Party vs Comprehensive Car Insurance – Which Should You Buy?Car Insurance

Third Party vs Comprehensive Car Insurance – Which Should You Buy?

Introduction At the time of renewing or buying car insurance, people generally have two main options in front of them. Either to go for third party insurance or choose a comprehensive policy. While one is cheaper, the other offers better protection. The question here is which one do you really need? At first glance, the cheaper option may seem more attractive but the real decision isn’t only about price alone. It’s about how much risk you can take, usage of your car and how much are you ok to spend after an accident. Basically, you should ensure what you’re actually protected against. If you are at the decision stage, confused how to go ahead, we will help you choose the one that make the most sense for your car so you can make a confident decision. Understanding the Two Types of Car Insurance What Is Third Party Car Insurance? For the car owners in India, this is the minimum legal requirement and should be taken very seriously. If, because of your car, there is any kind of damage or injury to another person, vehicle or property, it will be covered. In short, it does not cover: Damage to your own car Theft of your car Your car damaged by fire or flood It is also known as a third party liability insurance policy and it is a legal requirement to bring your car on the road in India. And since it only covers the other people and their assets, it’s also the cheapest insurance for car. What Is Comprehensive Car Insurance? This car insurance goes a lot further in terms of benefits and covers: Third-party damage (as a mandatory part) Damage caused to your own car due to any accident Theft of car or destruction by fire, floods and natural disasters Further, you even have the option to enhance it with some amazing add-ons like bumper to bumper insurance, engine protection and roadside assistance. These features are very useful and can significantly reduce your expenses at the time of making claims. Third Party vs Comprehensive: The Real Difference So, the easiest way to understand how these two insurances differ this: Third party insurance is designed to protect others from your car Comprehensive insurance promises to protect both others as well as your car When you have third party insurance, you only meet the legal requirement but with comprehensive car insurance, your financial exposure is a lot lower after an accident happens. Is the Cheapest Insurance for Car Always the Right Choice? It’s understandable why so many buyers choose the cheapest insurance for car is especially when it’s time to renew. However, low cost and always mean it’s a safer option. If you have a basic third-party insurance: Any damage to your car will be settled entirely from your own pocket Even minor accidents can lead to high repair bills There would be zero compensation on case of theft or flood damage Yes, there is a higher upfront cost in comprehensive car insurance but it also reduces a lot of unexpected expenses later. Where Bumper to Bumper Fits In Bumper to bumper insurance is surely one of the biggest reasons why people upgrade to comprehensive cover. In regular policies, insurance providers generally apply depreciation during claims on parts made of plastic, rubber and fibre. Hence, you still pay a share of total repair costs. Having bumper to bumper means: Depreciation deductions are minimal or even none at all Your pay much lower out-of-pocket expense after an accident Claims feel a lot less stressful and more expected Overall, this add-on is especially useful for new cars and those who drive in busy cities. Which One Should You Buy? For this, you must pay more attention to what happens if an accident or theft actually happens. Third party insurance makes more sense if: Your car is very old and its resale value is also low You drive only occasionally and that too in low-risk areas mainly You want to simply comply with the law without spending much Comprehensive car insurance is better if: Your car is new or even mid-aged You frequently take your car out in traffic-heavy city It would be difficult to manage repair costs out of pocket You want full peace of mind and not just compliance For most car owners, comprehensive car insurance is the correct choice. While it isn’t the cheapest option, it offers better overall value Cost vs Protection: Think Beyond the Premium It’s a very common mistake to only compare the annual premiums but a much better way to think is: Third party insurance= you pay lower premium but there is higher risk Comprehensive insurance = you pay higher premium but there’s lower financial shock The major difference is seen on the day you actually need to file a claim. Conclusion Summing it up, if your goal is to only meet legal requirements then third party insurance will do the job for you. On the other hand, if you aim to protect your car, savings and peace of mind then you need a comprehensive car insurance. Additionally, you can enhance it even more with bumper to bumper insurance. Car insurance shouldn’t be about just saving money upfront but about choosing a policy that helps you when unexpected situations happen. For more details on policies and insurers, get in touch with the PolicyWings team!

Written byRahul NarangPublished onJanuary 28, 2026
Car Insurance Renewal Guide: How to Save Money and Avoid MistakesCar Insurance

Car Insurance Renewal Guide: How to Save Money and Avoid Mistakes

Do you think car insurance renewal is just another formality that you should follow every year? Actually, it’s your chance to correct mistakes, improve your coverage and even reduce premium. However, you should know what to look for. Sadly, many car owners either put their policy on auto-renew or keep looking for the cheapest price paying least attention to what they are actually buying. Here we will discuss how car insurance renewal works in India, how you can save money and the common mistakes you must avoid. Why Car Insurance Renewal is so Important? This is because at the time of renewal you can: Adjust your coverage according to your car’s age Add or remove certain protection Switch insurance providers, if needed Find the cheapest insurance for car with no risk of poor coverage If you ignore the renewal decisions, it can lead to: Higher out-of-pocket costs of repair Losing your No Claim Bonus Insufficient protection during accidents Types of Car Insurance Policies Technically, there are three main policy types for car insurance in India plus, add-ons that enhance coverage. Third-Party Car Insurance (Mandatory) It’s a mandatory insurance for all vehicle owners and the premiums are fixed by IRDAI. What it covers: Injury or death caused to third party Damage caused to the property of third-party What’s NOT covered: Damage to your own vehicle Theft, fire, floods, or accidents While this is usually the cheapest insurance for car, it offers just limited protection. Standalone Own Damage (OD) Insurance As the name says, it covers damage to your own car. What it covers: Accidents, theft/robbery, damage by fire, natural disasters, riots etc Important to know: You can buy this insurance only if you have a valid third-party policy This is where IDV matters, No Claim Bonus (NCB) applies and add-ons are selected Comprehensive Car Insurance This is a wide-ranging and all-inclusive type of car insurance. It consists of: Third-party liability cover Own damage cover It’s the most commonly chosen insurance by private car owners because of the balanced protection it offers. Zero Depreciation (Bumper-to-Bumper) This is NOT a separate policy but an add-on under own damage coverage and is recommended generally for cars up to 5 years old. Cuts down depreciation deductions on parts in case of claims Gets you higher claim payouts Is available only with standalone or comprehensive car insurance When Should You Renew Car Insurance? It’s always the best to renew before the expiry date to avoid any troubles. Because a delay even by 1-day can: Cancel your No Claim Bonus Require the inspection of your vehicle Leave you uninsured (and also illegal on the road) If you are looking for new options, start checking at least 15–20 days before expiry. How Can You Save Money on Car Insurance Renewal By saving money, it doesn’t your protection has to be cut down. There is a smart way to renew. Let’s discuss: Use Your No Claim Bonus (NCB) Properly If you didn’t raise a claim last year, congratulation! You will earn NCB. Claim-Free Years NCB Discount 1 year 20% 2 years 25% 3 years 35% 4 years 45% 5 years 50% But note that NCB applies only to the own damage premium and not on the third-party insurance. Review Add-Ons Carefully Naturally, adding extra benefits increase premium. This is why you should choose according to your car and usage. Here are the common add-ons: Bumper to bumper insurance – this is best for new cars Engine protection – it’s very useful if you live in flood-prone areas Roadside assistance –highway drivers can benefit a lot from it Basically, just drop those add-ons that no longer make sense for the age of your car. Set the Right IDV Insured Declared Value is the current market value of your car. While higher IDV means higher premium, lower IDV means lower claim payout. Hence, you should choose a realistic IDV, not extreme values. Compare Before Renewing Don’t blindly stick to the same insurer and renew with them every year. When you compare, you can: Find better coverage that too at similar cost Switch insurers without the risk of losing NCB Secure the cheapest insurance for car that still offers good enough protection Common Car Insurance Renewal Mistakes to Avoid Renewing without checking coverage: Since your car needs change with every passing year, your policy should too. Choosing only the cheapest premium: The cheapest option may have lower IDV, exclude important add-ons or offer poor claim support. Dropping bumper-to-bumper too early: If your car is under 5 years, this insurance will most likely save more during claims than it costs. Letting the policy lapse: This will lead to the loss of NCB, mandatory inspections and legal risk while driving Can You Switch Insurer at the Time of Renewal? Sure. You can: Change the insurance provider Keep your NCB Buy own damage and third-party plan from different insurers This flexibility lets you have the best of both cost and coverage. Quick Renewal Checklist Before you renew, think of all these points: Is my NCB correctly applied? Do I have a realistic IDV? Are existing add-ons still useful? Is bumper to bumper insurance still needed? Have I compared at least 2–3 good options? Conclusion Car insurance renewal is the opportunity you get every year to fix mistakes (if any), save money and improve protection. Ideally, you should not go for auto-renewal or only look for the lowest price. Instead, try to understand what you are actually paying for. When you renew thoughtfully, your car insurance not just meet legal requirements but also protects your car, money and even your peace of mind.

Written byRahul NarangPublished onJanuary 9, 2026

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WFYP Full Form in Insurance: Meaning, Benefits and How It WorksClaim

WFYP Full Form in Insurance: Meaning, Benefits and How It Works

Introduction Upon buying insurance, you will notice different short forms in your policy documents that might confuse you. One of them is WFYP. It’s very commonly found in papers after the renewal of insurance premium for car or when you check the status of your health insurance premium payment. This short code often confuses people but it’s actually a very simple term to understand. Here, we will explain to you in the simplest way possible so that you know what you are agreeing to when buying a policy or learning your policy status. What Is WFYP Full Form in Insurance? So, WFYP is the short form for “Waiting For Your Premium.” This term in insurance is mainly used by insurance companies when your policy has been generated but the premium amount that you need to pay is still pending. Basically, it means that “Your policy is ready. Once you make the premium payment, we will activate it”. Your policy will not start till you make the payment. Why Does WFYP Matter? It is very important simply because the benefits of your policy will not start until the insurer receives the premium. Don’t just assume that you will be instantly protected after applying for a policy. WFYP clearly indicates that: Your application is accepted Your policy is all set and ready The company is only waiting for your premium so that your coverage can begin You can think of it like ordering food online. It will be prepared but you won’t get it without paying fir it. Why Insurers Use WFYP The real purpose behind using WFYP is used avoid confusion between the issued and an active policy because so many people make this mistake. Insurance companies use WFYP so that: Customers know that their payment is pending No claim is assumed without a premium receipt A record-based transparency is maintained Both parties know when the coverage starts When and Where You Usually See WFYP You can come across the term WFYP commonly during: Purchasing a new policy Renewing a car insurance policy Health insurance premium updates Porting to a new insurer Making changes in policy details Premium payments getting delayed It often shows up on: Policy dashboards SMS alerts Email updates App notifications Documents of proposal/issuance How WFYP Works: Step-by-Step Process Simply put, WFYP is the phase before insurance activation. Here’s how the actual WFYP process works in India: You select a plan: It could be car, health, life or any general insurance Submitting the application: Whether online or through an agent Reviewing your details: The insurer does KYC checks, run medical tests, does vehicle inspection, verifies documents etc. The policy gets approved: Your policy number is generated. Status changes to WFYP: The insurer is now waiting for your premium payment to be made. You pay the premium: Whether through UPI, card, net banking or cash Policy becomes immediately active: Payment is received and now claims are valid. What Happens If You Ignore a WFYP Status? WFYP is a clear message that your policy is not completed yet. You should not ignore it because: You won’t be having insurance protection Claims made will be rejected Your vehicle would be uninsured and this is illegal in India Health benefits don’t start till you make the payment Your policy may be cancelled if the premium is unpaid WFYP in Car Insurance For car owners, WFYP matters more than you think. It directly affects the insurance premium for car and also your legal safety. If your car insurance shows WFYP, it should be cleared immediately because otherwise: You can’t claim for any accidents or damages Third-party liability coverage won’t be active There may be fines if caught without active insurance If it’s a new car, the dealer may not release it without premium confirmation WFYP in Health Insurance Health insurance only works after the premium is paid. Thus, the health insurance premium must be cleared on time. If your policy shows WFYP, it means: Hospitalisation is not covered Cashless treatment is not allowed Waiting periods are not started Benefits for pre-existing disease are not active If overdue, renewal continuity can break Key Benefits of WFYP for Policyholders WFYP is not to be scared of; it’s actually helpful for the customers in many ways: Clear communication: With clear updates, you can instantly know where your policy stands. Prevents misunderstanding: There are no assumptions. You would know when the coverage starts and whether you are insured or not. Helps avoid claim disputes: All the details are clear before the policy gets active. Works as a reminder: Helps with timely premium payment so your policy doesn’t lapse. Tracks policy progress: You can know your policy is at which stage and can also be tracked step-by-step. How to Quickly Clear WFYP Just with a few minutes of attention, you can ensure uninterrupted protection. This is what you should do to avoid delays: Clear the premium payment immediately after the policy is approved Turn on updates (SMS/Email/WhatsApp) from your insurance company Enable auto-debit for car and health insurance, if possible Avoid waiting till the last day of the renewal Keep UPI/card details updated Keep the payment receipts with you for reference Conclusion WFYP simply means you must pay now to activate your coverage. Your insurance company has issued your policy, but your coverage starts once the premium is paid. Coming across a new term like WFYP, waiting for your premium, etc may bring multiple thoughts but aim to understand it. It will help you stay informed and you can avoid claim-related issues. If at all it feels overwhelming and you want a smoother experience, PolicyWings will guide you through the entire process. Let’s help you stay fully protected without stress.

Written bySagar NarangPublished onDecember 16, 2025
How to Claim Third-Party Insurance After an Accident?Claim

How to Claim Third-Party Insurance After an Accident?

Introduction Accidents can happen to anyone, anytime and even to the most careful drivers. It could be a small scratch or a major car crash; it is not hard to deal with it. But in such times, having third party liability insurance helps big time. However, many people aren’t sure of how exactly to make a claim, what to do and what to avoid. If you are also on the same boat, don’t worry! This quick guide will tell you what third party insurance covers and how you can file a claim after an accident. What is Third-Party Insurance? Before we discuss the claim process, let’s understand what it is. Basically, third party insurance is a compulsory form of motor insurance in India and all drivers need to have it. If at all your vehicle causes damage to another person, their vehicle or property, this plan will be your financial protection. Here, the “third party” is anyone who is affected by your vehicle in an accident, except you or your insurance company. Your third party liability insurance policy will pay for: Injury or death of another person because of your vehicle. Damage to the property of third-party like a car, scooter, wall, fence etc However, you must know and remember that insurance for third party liability will never cover any damages to your own vehicle or injuries that are caused to you. If you want complete coverage, a comprehensive policy is what you need When Can You Claim Third-Party Insurance? A third party insurance claim can be made in these situations: If physical injury or death is caused to another person in an accident. If your vehicle has caused damage to someone else’s property or vehicle. For example, if your car hits another vehicle, then your third party liability insurance will cover the repair cost. Or maybe for covering medical or legal compensation if a pedestrian gets injured. Step-by-Step Process to Claim Third-Party Insurance You need to follow a few steps for filing a third party liability insurance policy claim. Let’s go through them: Step 1: Inform Your Insurance Company Immediately Without wasting any time, the first thing you should do after an accident is inform your insurance company. This better be done within 24 hours because delays might weaken your claim. You can go to their helpline or mobile app and quickly report the accident. Provide them with important details like: Date, time and accident location Describe exactly what happened Inform about the vehicles and people that were involved Step 2: File an FIR at the Nearest Police Station Go right away to file an FIR (First Information Report), especially if there’s an injury, death or major damage to property, because without it, your third party insurance claim might be rejected. Reach the nearest police station and explain what happened in detail. Don’t miss mentioning all vehicles and people involved. Do keep a copy of the FIR to be used during the insurance claim. Step 3: Collect Evidence from the Accident Site Having proper evidence makes your claim stronger. All these details will help your insurer to evaluate the whole situation and process your claim faster: Take photos or record videos of the damaged vehicle and the overall accident scene. Note the registration number of the vehicle, details of the driver’s license and even contact information of the witness, if there are any. Step 4: Register the Case with the Motor Accident Claims Tribunal (MACT) Basically, the insurer doesn’t directly settle the third party liability insurance. It’s handled through the Motor Accident Claims Tribunal (MACT). This is a legal body that ensures that both the vehicle owner and the affected party are treated with fairness. Here’s how it works: The affected third party files a claim with MACT. MACT reviews the case from both parties and decides the compensation amount. Your insurer then pays you as per the tribunal’s decision. Step 5: Submit the Required Documents You will need to submit certain documents to process your insurance for third party liability claim. Have these documents ready to avoid settlement delays: Copy of your insurance policy FIR Copy Driving licence of the person who was driving Vehicle’s registration Certificate (RC) Photos of the damaged vehicles and the accident area Any notice from court or MACT (if applicable) Step 6: Cooperate During the Investigation Your insurance company may also appoint an investigator on the case. They will inspect the damages and verify the details of the incident. Here, you need to give your full cooperation. Provide them with honest information and access to your vehicle. This keeps the process transparent and helps your insurer smoothly settle the claim. Step 7: Tribunal Decision and Claim Settlement Once the MACT reviews all details, the compensation amount to be paid is decided. After that, your third party liability insurance policy will cover this compensation. The amount will be paid directly to the third party and not to you. Checklist of Documents Required for Third-Party Insurance Claims Make sure you don’t miss anything from the following: Copy of third party insurance policy Copy of FIR Driving licence RC of the Vehicle Photos of the Vehicle Witness statements (if any) MACT forms and legal notice (if they are issued) In fact, you’d better keep both digital and printed copies for convenience and last minute requirements. Common Mistakes to be Avoided When Filing a Claim Even a small error can lead to the rejection of your claim and there are many such cases. Be careful and avoid these common mistakes: Not informing the insurer ASAP. Skipping filing the FIR. Providing incorrect details or false statements. Failing to collect proper evidence at the accident spot. Trying to settle privately and not involving the insurer. How Long Does It Take to Settle a Third-Party Claim? We just learned that insurance for third party liability claims have to be processed through the MACT proceedings. This is the reason that they tend to take a bit

Written byRahul NarangPublished onOctober 27, 2025
Everything you need to know about Credit Insurance in IndiaClaim

Everything you need to know about Credit Insurance in India

Introduction Small and medium enterprises (SMEs) are the support systems of India’s economy which contributes nearly 30% to the GDP and employs millions across diverse sectors and still one of their biggest challenges lies in managing cash flow disruptions caused by delayed payments or outright defaults from buyers. In a cut throat market where access to credit is limited, even one unpaid invoice can hamper an SME’s financial stability. This is exactly when credit insurance in India comes into light as a strong safeguard providing trade credit protection to reduce risks and strengthen business security. Understanding Credit Insurance Credit insurance can also be termed as trade credit insurance or accounts receivable insurance which is a risk management instrument that secures businesses from losses arising due to failure of payment by buyers. If a customer fails due to insolvency, bankruptcy or prolonged delays then the insurer compensates the policyholder for a large portion of the outstanding dues. In the Indian framework, credit insurance provides a protection where delayed payments are a constant concern particularly for SMEs engaging with large corporations or overseas buyers. It makes sure that if a buyer fails to pay even then the business does not face sudden financial stress. Requirement for Trade Credit Protection for SMEs Cash Flow Stability: SMEs usually operate on low budgets and limited reserves. Even one default can interrupt working capital cycles which can make it hard to meet payroll or pay suppliers. Trade credit insurance helps maintain liquidity. Risk Variation: SMEs can benefit from the insurer’s risk assessment expertise which decreases exposure to high risk buyers instead of depending only on internal credit checks. Business Expansion: SMEs can assuredly extend credit to new customers and enter foreign markets including exports with the assurance of credit protection. Improved Borrowing Capability: Banks and financial institutions are more inclined to lend when receivables are insured which can increase the chances of SME’s access to credit. Growth of Credit Insurance in India Over some years, acknowledgement of credit insurance has grown due to rising trade volumes and payment uncertainties. The pandemic further made us focus on the significance of securing receivables as many businesses faced unexpected disruptions in buyer payments. Regulatory support from the Insurance Regulatory and Development Authority of India (IRDAI) has also played a significant part. Guidelines have been amended to make trade credit insurance more reachable to SMEs making sure that they can have coverage without complex procedures. Working of Credit Insurance The SME goes to an insurer or broker to purchase a credit insurance policy. The insurer checks the creditworthiness of the SME’s buyers. A coverage limit is given to each buyer which defines the maximum insured amount. If these’s a default then the SME submits a claim with supporting documents. After verification the insurer compensates a huge percentage of the loss which usually ranges between 75% and 90%. General Benefits for SMEs The most important benefits of credit insurance is recovering unpaid invoices but some extra advancements include: Stronger Negotiation Ability: Insured receivables provide SMEs with significant leverage when negotiating with banks or investors. Global Market Access: trade credit insurance for exporters serves as a safety net against foreign buyer risks, political instability and currency related payment problems. Operational Confidence: entrepreneurs can focus on productive strategies with less financial anxiety rather than tracking overdue payments. Improved Corporate Governance: Insurers often provide insights and data on buyer performance, helping SMEs build disciplined credit policies. Challenges in Adoption Credit insurance in India is still not effectively used despite its benefits. Several elements contribute to this void like: Low Awareness: Many SMEs are not familiar with trade credit protection or assume it is relevant only for big corporations. Perceived Costs: Business owners usually see premiums as an extra cost without acknowledging the potential savings from avoided losses. Complicated Terms: Insurance terms and procedural requirements may put off smaller businesses from exploring policies. Future Expectation for Trade Credit Protection in India The requirement for credit insurance in India is expected to increase gradually due to these reasons: Growing Trade Networks: SMEs will require protection against foreign buyer risks with India’s rising exports. Digital Development: Online platforms are making insurance products more reachable and customisable. Government Initiatives for SME Growth: Policy initiatives such as ‘Atmanirbhar Bharat’ and inducements for exporters will navigate demand for financial protections. Increased Banking Integration: Banks may promote insured receivables as part of lending conditions further which can normalise trade credit protection. Conclusion The risk of buyer defaults is a financial inconvenience and a survival challenge for SMEs in India. Credit insurance in India gives a strong solution by making sure there is trade credit protection, balanced cash flows and encouraging business confidence. Credit insurance will become a necessary part of SME risk management in coming years while challenges in awareness will still remain complex.

Written byRahul NarangPublished onDecember 3, 2025

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Is Your Business Uninsured? Here’s How to Find OutBusiness Insurance

Is Your Business Uninsured? Here’s How to Find Out

Introduction Underinsurance in businesses is one of the most common yet overlooked financial risks faced by companies in India. If coverage limits, terms or valuations don’t align with actual risk, a company may have insurance policies in place but still be at risk. To find these gaps, match coverage to operational realities and make sure your policies actually protect you in the event of a claim, it is imperative to conduct a business insurance audit in India. Knowing Underinsurance: It’s Not Just About Low Coverage When the scope of coverage or sum insured is insufficient to cover the actual loss incurred, underinsurance occurs. It usually results from out of date asset valuations, operational changes that aren’t taken into account or a lack of specific coverage for emerging risks in India. It is the insured’s responsibility to declare accurate sums insured and maintain policies up to date; the Insurance Act of 1938 and IRDAI regulations do not automatically prevent underinsurance. In reality, a lot of claims are lowered under the “average clause”, which states that if assets are undervalued, compensation will be lowered proportionately. The Effects of Underinsurance on Indian Businesses Underinsurance can have serious financial repercussions. Due to proportional settlement rules, the insurer may only pay half of the amount if, for instance, your factory’s machinery is worth ₹10 crore but is only insured for ₹5 crore and you sustain a ₹2 crore loss. This strategy has been supported by Indian courts. The average clause was upheld by the court in United India Insurance Co. Ltd. v. Pushpalaya Printers because the insured had assets that were undervalued despite their belief that they were “adequately” insured. Step 1: Conduct a Comprehensive Business Insurance Audit In a business insurance audit in India, all policies of property, liability, cyber, marine, directors and officers (D&O), employee benefits and sector specific coverage are methodically reviewed. Through this process, you can make sure that the policy terms, coverage scopes and sums insured reflect the current state of your business. An audit ought to confirm: Precise asset appraisal (at replacement or reinstatement value) Revised revenue numbers for business interruption insurance Coverage types’ applicability in light of changing risk exposures Step 2: Reassess Asset Valuations Annually Your insurance limits may soon become out of date due to capital investments, inflation and currency fluctuations. Undervaluing assets may be considered misrepresentation since IRDAI requires a fair presentation of risk. Annual valuations help keep your insurance in line with replacement costs, especially for inventory, plant and machinery. Step 3: Review Policy Exclusions and Limitations Underinsurance is caused by both omitted exclusions and inadequate sums insured. Many Indian companies find out too late that their policies do not cover losses from certain risks, such as floods or cyberattacks. Any missing extensions should be found during a policy review, including: Property coverage for earthquakes and cyclones Protection against ransomware and data breaches for online threats Coverage for supply chain interruptions in manufacturing or logistics companies Step 4: Align Coverage with Operational Changes New products, enlarged service areas or new locations all bring new risks as businesses change. These modifications must be reported to the insurer in accordance with the Indian insurance law’s recognition of the principle of utmost good faith. As demonstrated in Satwant Kaur Sandhu v. New India Assurance Co. Ltd., where failure to disclose material facts voids the policy, failure to do so may result in claims being denied. Step 5: Evaluate Business Interruption Coverage Businesses are especially vulnerable to underinsurance when it comes to business interruption (BI) coverage. Since many policies are predicated on antiquated revenue estimates, businesses are left vulnerable during protracted outages. Accurate BI coverage in India ought to show: Present yearly turnover Expected expansion Reasonable turnaround times for operations Step 6: Examine adherence to contractual and statutory insurance requirements Certain industries are mandated to have insurance under the Indian Acts and Laws. For example the Public Liability Insurance Act of 1991 requires specific third party liability coverage for industries that are disastrous, hazardous or catastrophic and the Motor Vehicles Act requires minimum liability coverage for carriers. In order to avoid penalties and ensure that contracts with clients, landlords or lenders are upheld a business insurance audit ensures that all of these legal requirements and compliances are met. Step 7: Track Claims History and Adjust Accordingly Examine whether the terms and coverage limits were adequate if you have had claims within the last 12 months. Trends in claims that are rejected or only partially resolved could point to ongoing underinsurance or misaligned policies. Future disputes are avoided through proactive adjustments. Legal Principles Reinforcing the Need to Avoid Underinsurance When assets are undervalued, Indian courts have consistently upheld insurer’s rights to apply proportional settlement. They also reaffirm the insured’s obligation to accurately and completely disclose risk. Thus, underinsurance can result in disagreements that escalate into expensive litigation in addition to lowering claim payouts. Furthermore, companies still have an obligation to maintain sufficient coverage even though insurers are required by the IRDAI’s Protection of Policyholder’s Interests Regulations to provide clear explanations of policy terms. How to Maintain Adequate Coverage Year Round Avoiding underinsurance is a continuous process. It calls for: Every year, all policies must be audited Revaluations of assets in accordance with market replacement costs When operations change, regular risk assessments are conducted. Speaking with brokers or legal counsel who are knowledgeable about the risks unique to a given industry Businesses can make sure they maintain coverage that actually protects them by instituting these measures. Conclusion In businesses, underinsurance is frequently an undetectable risk until calamity occurs. Businesses can guard against operational failures, legal issues and financial gaps by putting in place a structured business insurance audit India. The most resilient companies view insurance audits as an essential component of strategic risk management rather than as a compliance exercise. In a market that is becoming more unpredictable, this strategy makes sure that coverage changes with the company to safeguard assets, income and reputation.

Written byRahul NarangPublished onNovember 20, 2025
Why Your Business Needs Commercial Property Insurance?Commercial Property Insurance

Why Your Business Needs Commercial Property Insurance?

Introduction The best thing about running a business is making profits but it’s equally important to protect what you’ve built. You spend years setting up your workplace, what if it gets all damaged overnight by a fire accident or maybe an earthquake? It’s not even easy to think of such a situation. This is why you need commercial property insurance. Sadly, many businesses underestimate the importance of property insurance, because they keep thinking that nothing so bad will happen. But this is life. Risks are unpredictable. One incident and it may cost you lakhs or even crores. Only with the right coverage through commercial property insurance plans you can protect your hard-earned investment. We are here to help you understand why every business, regardless of size, must have commercial property insurance. What is Commercial Property Insurance? It’s a type of insurance that protects your valuable business property against damaging risks like fire, theft, natural disasters or anything that causes loss of property. Not just the building, it also covers the assets inside it like equipment, tools, machinery, furniture, raw materials, finished goods etc Let’s suppose a fire accident happens in your office and it damages your building and destroys your equipment. Now, commercial property insurance will cover the cost of repairs and replacements. Yes, the load will not fall on your pocket. Without insurance, all your savings will go into fixing your office or you might even have to take loans. Why is Property Insurance so Important for Businesses? It doesn’t matter if you own a small shop or a huge factory; it’s your business and your operations rely on it. Damage to the property directly disrupts your business and impacts your income. Property insurance is essential because: It protects all your physical assets in the workspace. It makes sure the business continues even after an accident. It provides the much-needed financial stability during tough times. It doesn’t let your working capital or savings be wiped out for repairs or replacements. In short, without property insurance, all operations will come to a halt after a single bad event. What Do Commercial Property Insurance Plans Cover? While all insurance providers offer different coverage, here’s what most commercial property insurance plans protect from: Buildings and Structures– Workspaces like corporate offices, large warehouses, showrooms and factories. Furniture and Fixtures– All your desks, chairs, shelves and other furniture that’s set up. Machinery and Equipment– Tools & equipment used for manufacturing, heavy machinery and even computers/laptops. Stock and Inventory– Raw materials and finished goods present in the facility and even the goods in transit. Loss of Rent/Income– In case your property becomes unusable due to the damage caused. Natural Disasters– Damaging disasters like heavy floods, earthquakes, storms, large cyclones etc. Man-Made Risks– If there’s fire, theft, riots, strikes or other intentional damage. This is why commercial property insurance plans are adaptable to the different industries it is being taken for. Benefits of Commercial Property Insurance These are the top reasons that convince you to get your property insured: Protection Against Financial Loss: If a disaster, whether natural or man-made, can cause huge financial damage. With insurance in place, there’s no need to pay for any repairs and replacements from your pocket. Business Continuity: When operations are disrupted, it can lead to loss of income. Thankfully, many policies cover the loss of income, thereby making sure that your cash flow isn’t completely stopped. Peace of Mind: The assurance that your property and assets are protected lets you focus on growth with a relaxed mind and you don’t stay worried about unexpected situations. Covers More Than Just Buildings: Remember that insurance isn’t limited to just the physical building. It also covers your finished and raw stock, machinery, furniture and sometimes even electronic data (add-on benefit). Improves Business Credibility: Insured businesses are preferred by banks, investors, and even clients because they seem more stable and reliable. If you have property insurance, it means you take your risks seriously. Who Needs Commercial Property Insurance? Honestly, any business that owns or rents physical space should consider getting it. They could be: Retail Stores & Showrooms– To protect their inventory and display stock. Warehouses– To secure all the goods and raw materials stored in the facility. Manufacturers– They need it to protect their machinery and production equipment. IT Companies– It covers all the office equipment like laptops, servers etc. Restaurants & Hotels– Insurance ensure the kitchens, furniture, interiors and related assets are secure. Not just these sectors, even small businesses like salons, coaching centers and workshops can go for commercial property insurance plans, because risks are there for businesses of all sizes. Common Risks Businesses Face Without Insurance Not having commercial property insurance means your business is exposed to some serious risks like: You have to pay for heavy repair or replacement costs from your own pocket. Customers may go to another business because of operational shutdowns. Risk of bankruptcy, especially if the damage is not easy to recover from. You might struggle with banks or investors due to a lack of credibility now. One accident, maybe due to fire, flood or a major robbery, can affect your years of effort if there’s no insurance. How to Choose the Right Commercial Property Insurance Plan There are a few things that you must keep in mind when comparing commercial property insurance plans: Assess Your Assets– Make a detailed and proper list of all the property, stock and equipment you want to secure. Understand What’s Included and What’s Not– Remember that policies may not cover all kinds of damages. Check Add-ons– You can opt for extra benefits like electronic equipment cover, goods in transit or natural disaster extensions for stronger coverage. Compare Premiums vs. Coverage– Buying the cheapest is not the solution. Focus on value for money. Reassess Regularly– Do update your coverage as your business grows so you’re not underinsured. For example, a sudden electrical fire happens in a small textile factory that damages machines worth ₹37 lakh.

Written bySagar NarangPublished onNovember 17, 2025
Mergers & Acquisitions in India: Managing Transaction RisksBusiness Insurance

Mergers & Acquisitions in India: Managing Transaction Risks

Introduction Mergers & Acquisitions Insurance in India also known as transactional risk insurance has evolved as an important tool for deal makers to evaluate and decrease risk in complicated M&A transactions. What is M&A Insurance(Transaction Risk Insurance) M&A insurance (Transaction risk insurance) refers to the policies that protect parties in a merger or acquisition from losses arising from certain transaction risks. These include breaches of representations & warranties (R&W), undisclosed liabilities (e.g. tax liabilities), environmental or regulatory risks or other post closing liabilities. Parties use insurance to shift certain risks to insurers, reducing exposure, improving certainty and often facilitating effortless deal closure which is way better than only relying on contractual indemnities. More Usage of M&A Insurance in India Speed and planning: Caps and escrow can be simplified because insurance can replace or support seller indemnities and claim negotiations. More competitive insurance market: Premiums are now more competitive. Insurers provide broader coverage which makes it possible for smaller deals with lower enterprise value to get insured. M&A Insurance: Legal & Regulatory Structure Insurance Regulatory & Development Authority of India (IRDAI): The regulator for insurance business. Any transactional risk insurance policy will be under its supervision. Insurance Act 1938 and IRDAI Act 1999: The Insurance Act manages insurance contracts. The IRDAI Act controls regulation of insurers including registration, solvency, conduct of business, disclosures, etc. Proposed Insurance Laws (Amendment) Bill 2024: In 2024, the Indian government has proposed extensive amendments to the Insurance Act and IRDAI Act. These may influence rules for registration, operational matters and risk allocation regulations. Parties using M&A insurance should look out for these developments. Company Law, Securities Law & FDI Regulations: M&A usually involves regulated sectors, foreign investment, securities rules (example for listed companies), disclosure obligations and antitrust/competition law (example CCI approval). This establishes what risks are insurable, what exposures must be disclosed and the drafting of R&W. Recent Changes & Compliance Trends India’s regulatory and legal environment has seen changes that affect how transaction risk insurance is used, structured and enforced: Use of ‘buy side’ policies is more common: In general, the seller side has warranty/indemnity risk. Increasingly, buyers are getting insurance to cover their post closing claims if the seller fails to perform. Following international rules: Indian companies and insurers are changing policy wordings, jurisdiction rules and coverage to reflect global standards as international transactions are rapidly rising. Law firms and brokers also play an important part in customising these policies. Litigation and regulator: Regulators like IRDAI, tax, environmental and data protection authorities are paying closer attention. Hidden or undisclosed liabilities like tax or environmental issues have caused recent claims and this makes compliance and full disclosure very important. M&A Insurance Policies Structure Parties should consider these following points to manage transaction risks effectively using M&A insurance: Scope of coverage: What representations & warranties are insured, which liabilities are excluded (example known risks, fraud or certain regulatory risks). Negotiating timelines for disclosure. Retention/deductible: How much amount of risk remains with the seller or buyer affects premium and enforceability. Policy limits & claims period: How long after closing can claims be made (it’s usually between 2 to 4 years) or What is the maximum amount of money that can be lost. Tail or run off coverage: After the deal for the seller side, there could be liabilities that can come up later and buyers may require sellers to maintain certain insurance or give indemnity for a period or insurance companies might offer tail coverage. Change in control clauses: Many policies include clauses that modify coverage if the corporate structure changes significantly (postmerger) or after acquisition to prevent coverage gaps. Disclosure and due diligence: The quality of due diligence directly influences risk perception. Misstatements or omissions can result in claim denials. Comprehensive information exposure helps minimise insurer objections. Recent or Emerging Legal Risks & Must Knows Tax liability & DTAA clauses: With international transactions, tax treaties (Double Taxation Avoidance Agreements) and local Indian tax regulations pose potential undetected liabilities. Insurers may require enhanced disclosure. Data Privacy / Cybersecurity Laws: Upcoming laws in India (like Data Protection Bill, etc.) maximise liability exposure for companies and insurers are increasingly enquiring about compliance with such laws. Failure in this area may result in uncovered losses. Benefits vs Challenges Benefits: Decreases post closing risk for buyer and seller. Facilitates in faster closings when contractual risk problems are insured. Increases credibility with external investors or lenders. Challenges: Cost of premiums (particularly for complicated or high risk sectors). Time and negotiation required to agree on policy wording, procedure of disclosures. Insurers may deny covers for specific known but not fully disclosed risks. Possible overlap, dispute or conflict with other insurance, indemnities or warranties. Conclusion M&A insurance (transactional risk insurance) has become a foundation of India’s transaction framework. Buyers and sellers negotiate with greater confidence, shorten timelines and unlock transactions by transferring critical risks to insurers which otherwise might delay or obstruct operations. To increase its value, dealmakers have to stay alert for regulations developments, structure policies carefully and coordinate insurance coverage with industry regulations.

Written byRahul NarangPublished onNovember 25, 2025