Go Digit General Insurance

Go Digit General Insurance

Insurance — Made Simple.

Claim settlement ratio
81.22%
Operating since
2016
IRDAI registration
158

Go Digit General Insurance is a new-age general insurer founded in 2016 in Bengaluru, backed by Fairfax Financial Holdings of Toronto, Canada. Digit is built around fully digital onboarding, self-inspection claims and policy wording without hidden clauses.

About Digit Insurance

Go Digit General Insurance was founded in 2016 in Bengaluru. The parent company is Fairfax Financial Holdings, a financial-services group headquartered in Toronto, Canada. Digit's stated mission is to "change the way insurance products are viewed, purchased, and claimed by creating simple and transparent insurance solutions" — which in practice has meant short policy documents, self-inspection workflows and an app that does most of what older insurers still ask you to do at a branch.

The company holds an authorised share capital of ₹1,000 crore and paid-up capital of approximately ₹816.84 crore. It is one of the youngest IRDAI-licensed general insurers in India and one of the fastest to scale, having gone from launch in 2016 to a recognised insurance brand and IPO listing in under a decade. Latest published Claim Settlement Ratio is 81.22%.

The product range covers car insurance, two-wheeler insurance, commercial vehicle insurance, health insurance, travel insurance, home insurance and shop insurance. The cashless network includes 1,400+ network garages for motor claims and 5,900+ hospitals for health claims.

Digit's strength is the customer experience. Self-inspection means most small motor claims do not need a physical surveyor visit. Audio claim processes simplify filing for first-time buyers. Policy documents avoid the legalese that most peer insurers still use. Through Policywings, you can compare Digit against larger general insurers like ICICI Lombard, HDFC ERGO, Tata AIG and Bajaj Allianz General.

Key facts

Digit Insurance at a glance

The registration details and published numbers buyers check before they commit.

Company Name
Go Digit General Insurance Limited
Year Founded
2016
IRDAI Registration Number
158
Headquarters
Bengaluru, Karnataka
Parent Company
Fairfax Financial Holdings (Toronto, Canada)
Industry
General Insurance (Private Sector)
Products Offered
Car, Bike, Commercial Vehicle, Health, Travel, Home, Shop
Claim Settlement Ratio
81.22%
Authorised Share Capital
₹1,000 crore
Paid-up Capital
₹816.84 crore
Network Garages (Cashless)
1,400+
Network Hospitals (Cashless)
5,900+
Customer Helpline (Claims)
1800-258-5956 (24x7)
Official Website
godigit.com
Mode of Operation
Digital-first — app, website, self-inspection
Distinguishing Feature
Simplified policy wording, no hidden clauses
Product range

Types of insurance plans from Digit Insurance

The full product range you can compare, buy or renew through Policywings.

Car Insurance

Digit car insurance covers private cars against accident damage, theft, natural disasters and man-made calamities. As with every Indian motor insurer, you can choose between the mandatory third-party plan, a standalone own-damage cover, and a comprehensive plan that bundles both.

What is different at Digit is the claim experience. After registering a claim on 1800-258-5956 or the app, you get a self-inspection link on your phone. You upload photos of the damage, follow a step-guided flow, and the claim is estimated and approved without a physical surveyor visit for most small-value claims. Cashless repair is available at 1,400+ authorised garages.

  • Third-Party
  • Own Damage
  • Comprehensive
  • Zero Depreciation Add-on
  • Roadside Assistance
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Two-Wheeler Insurance

Digit two-wheeler insurance protects motorcycles, mopeds and scooters against accident damage, theft and fire. Three plan formats are available — third-party (the statutory minimum), standalone own-damage cover, and comprehensive (own-damage + third-party combined).

Self-inspection works on bikes the same way it works on cars. For most claims you avoid the surveyor visit completely. Renewals are equally simple: open the app, enter your registered mobile number, verify the OTP, and you are renewed in minutes.

  • Third-Party
  • Own Damage
  • Comprehensive
  • Multi-Year
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Commercial Vehicle Insurance

Commercial vehicle insurance from Digit covers taxis, auto-rickshaws, school buses, tractors, commercial vans and trucks. The plan covers accidents, collisions, theft and natural calamities, plus the legal liability owed to third parties.

For fleet operators, the digital onboarding and renewal flow scales better than the typical commercial-insurance paperwork-heavy process. A single dashboard can hold multiple vehicles' policies, claim histories and renewal dates.

  • Taxi & Cab Insurance
  • Auto-Rickshaw Insurance
  • School Bus Insurance
  • Truck Insurance
  • Tractor Insurance

Health Insurance

Digit health insurance covers medical emergencies and includes pre and post-hospitalisation expenses, annual health check-ups, psychiatric support, critical illness cover and maternity expenses on select variants. Cashless settlement is available at 5,900+ network hospitals.

What is genuinely useful with Digit's health plans is the absence of co-payment options in the standard variants, no room rent restrictions, cumulative bonus benefits, and a sum insured refill feature. Read the fine print carefully — these features are not standard across the Indian health insurance market.

  • Family Floater
  • Individual Health
  • Critical Illness
  • Top-Up
  • Maternity Cover
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Travel Insurance

Travel insurance from Digit covers flight delays, lost belongings, medical emergencies abroad and adventure-sport mishaps. Zero-deductible plans are available — useful for short trips where a deductible can eat the entire payout.

The smartphone-enabled claims and missed-call facility are practical features for travellers stuck in a foreign country with limited connectivity. International support runs 24x7.

  • Single Trip
  • Multi-Trip
  • Adventure Sports
  • Student Travel
  • Senior Citizen Travel

Home and Shop Insurance

Home insurance covers your property and contents against burglary, fire, flood, storm and explosion. The plan combines a Standard Fire and Perils Policy (covering earthquakes, cyclones, floods) with a Burglary Policy for theft protection. 24/7 customer support is included.

Shop insurance applies the same principles to retail premises. The Standard Fire and Special Perils Policy plus Burglary Coverage protects shop property and contents, useful for small businesses with limited cash reserves to absorb a sudden loss.

  • Standard Fire & Perils
  • Burglary Policy
  • Home Contents
  • Shop Insurance
Track record

Why people choose Digit Insurance

What this insurer is known for, and the record behind it.

  • Digital-first insurer built for self-service from day one.
  • Self-inspection eliminates surveyor delays for most motor claims.
  • Simple policy documents — no fine-print surprises at claim time.
  • Backed by Fairfax Financial Holdings — a large global financial services group.
  • Recognised as Asia's General Insurance Company of the Year 2019.
  • Simple, jargon-free policy wording with no hidden clauses.
  • Self-inspection for most motor claims — no surveyor visit required.
  • Cashless settlement at 1,400+ network garages and 5,900+ hospitals.
  • Online policy renewal via OTP on registered mobile number in under 60 seconds.
  • 24x7 customer support on 1800-258-5956 — available on national holidays.
  • Audio claim process innovation for simplified, accessible insurance.
  • Zero-deductible options on select travel plans.
  • Sum insured refill, cumulative bonus and no room rent caps on health plans.

Awards & recognition

  • Asia's General Insurance Company of the Year 2019
  • Insurtech of the Year — 10th CMO Asia Awards 2019
  • Best General Insurance Company — CMO Confluence & Corporate Awards 2019
  • Top Indian Startup 2019
  • SKOCH Order of Merit (2018 & 2019)

Digit Insurance insurance products

Jump straight to the cover you are shopping for.

Claims

How to file a Digit Insurance claim

Policywings handles the paperwork and the follow-up. Here is what happens, step by step.

  1. Register the claim by calling 1800-258-5956, on the Digit app, or via your Policywings advisor. Customer support is 24x7 including national holidays.

  2. For motor claims, you get a self-inspection link on your registered mobile number. Upload photos of the damage and follow the step-guide.

  3. For health cashless, present your e-card at any of the 5,900+ network hospitals. The hospital files the pre-authorisation directly.

  4. Submit any additional documents digitally through the app or email — no branch visit needed.

  5. Policywings tracks the claim and follows up on pending items with the Digit claims desk on your behalf.

  6. Approved motor claims are settled with the garage directly (cashless) or reimbursed to your account. Health cashless settles with the hospital.

Digit Insurance — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a Digit Insurance policy.

After purchase, Digit sends an email with the policy documents attached. This includes a policy summary document and a detailed policy document. You can also retrieve these on the Digit website or app at any time.

Digit Insurance contact details

Reaching the insurer directly, if you would rather not go through us.

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