HDFC ERGO General Insurance Company Limited is a joint venture between HDFC Ltd., India's largest housing finance institution, and ERGO International AG, the primary insurance entity of the Munich Re Group. ERGO operates across more than 30 countries in Europe and Asia and serves over 40 million customers globally. The Indian arm has been operating for more than a decade and a half.
Scale matters when you are buying general insurance, because the surveyor or claims desk you depend on after an accident is part of the company you signed up with. HDFC ERGO has 127 branch offices across 113 cities, more than 3,600 employees, and over 1 crore Indian customers. Gross Written Premium for FY 2019 was around ₹8,722 crore with net written premium of ₹4,373 crore. Premium growth has averaged 20% over a five-year window. As of March 2019 the company held about 5.1% market share, making it the third-largest general insurer in India.
The product range covers motor insurance for private and commercial vehicles, multiple health insurance variants under the my:health Suraksha range (Silver Smart, Gold Smart, Platinum Smart, Top-Up, Critical Illness, plus dedicated women's plans), travel insurance for leisure and business travellers including a Student Suraksha policy, home insurance with structure and contents cover, plus commercial, specialty and rural insurance lines. The claim settlement ratio sits at 94.32% for motor and 83% for health, with cashless settlement available at 6,800+ network garages and 10,000+ network hospitals.
HDFC ERGO is a separate IRDAI-licensed entity from HDFC Life Insurance. Both are HDFC-group companies but the licences, balance sheets and product books are independent. Through Policywings, you can buy or renew any HDFC ERGO product and compare it against ICICI Lombard, Bajaj Allianz General and Tata AIG.