Aditya Birla Health Insurance

Aditya Birla Health Insurance

Health First.

Aditya Birla Health Insurance (ABHICL) is a standalone health insurer that commenced operations in October 2016. It is a joint venture between Aditya Birla Capital Limited (45.89%) and the Momentum Group of South Africa (44.08%), IRDAI-licensed under registration number 153.

About Aditya Birla Health

Aditya Birla Health Insurance Company Limited (ABHICL) is one of India's newer standalone health insurers, having started operations in October 2016. It is a joint venture between Aditya Birla Capital Limited, which holds 45.89%, and the Momentum Group of South Africa, which holds 44.08%. The company is headquartered at One World Centre in Mumbai and operates under IRDAI registration number 153.

Aditya Birla Health Insurance has a wellness-first product design that is genuinely different from most peers. The Activ Health and Activ One MAX plans run on a HealthReturns programme — customers can earn back up to 100% of their premium by staying active and engaged with the wellness ecosystem. The mechanism uses tracked physical activity, preventive health check-ups and screening to compute rewards. For families that want to combine cover with a wellness habit, this is one of the most innovative product designs in Indian health insurance.

The product portfolio covers individual and family floater health plans (Activ Assure Diamond, Activ Health Platinum, Activ Assure, Activ Care and Activ Secure), critical illness cover (Cancer Secure and Activ Secure), Personal Accident plans, worldwide travel insurance, dedicated senior citizen products, and group health covers for employers. The company has crossed 24 million lives covered and distributes across 5,000+ cities in India.

Latest published Claim Settlement Ratio is 72.80% for FY 2018-19. The cashless network includes 7,000+ network hospitals. Through Policywings, you can compare Aditya Birla Health against other standalone insurers like Star Health, Niva Bupa, Care Health and ManipalCigna, and pick the right fit for your family and budget.

Aditya Birla Health key numbers

Claim Settlement (FY 2018-19)72.80%
Network7,000+ network hospitals
Founded2016
IRDAI Registration153

Aditya Birla Health at a glance

Company NameAditya Birla Health Insurance Company Limited (ABHICL)
Operations CommencedOctober 2016
IRDAI Registration Number153
HeadquartersOne World Centre, Mumbai, Maharashtra
OwnershipAditya Birla Capital 45.89% & Momentum Group South Africa 44.08%
IndustryStandalone Health Insurance
Products OfferedHealth, Critical Illness, Cancer, Personal Accident, Travel, Group Health
Claim Settlement Ratio72.80% (FY 2018-19)
Lives Covered24 million+
Cities Served5,000+
Network Hospitals7,000+
Distribution ChannelsAgency, broking, bancassurance, direct, online
Customer Helpline1800-270-7000
Customer Emailcare.healthinsurance@adityabirlacapital.com
Wellness ProgrammeHealthReturns — up to 100% premium back

Types of insurance plans from Aditya Birla Health

Here is the full product range you can buy or renew through Policywings.

Activ Health and Activ One MAX

Activ Health and Activ One MAX are the flagship retail health plans from Aditya Birla Health. Both include the HealthReturns wellness programme that rewards healthy behaviour with premium-back benefits of up to 100% over time. Cover is on an individual basis, with a family floater option that lets a single sum insured be shared across the family.

Inclusions cover in-patient hospitalisation, daycare procedures, ambulance charges and post-discharge expenses for a defined period. Refill benefit, no-claim bonus on premium and wellness check-ups are part of the higher variants. For families that want the most innovative health insurance product in India, this is the line to look at first.

Activ Assure DiamondActiv Health PlatinumActiv AssureActiv CareActiv Secure

Critical Illness and Cancer Cover

Aditya Birla Health offers dedicated critical illness plans and a Cancer Secure variant that pays a lump-sum benefit on the diagnosis of named critical illnesses or cancer stages. The lump-sum payout works differently from indemnity health insurance: you get the money on diagnosis, and you can use it for treatment, income loss or lifestyle costs during treatment.

For Indian families where one earning member is the primary financial anchor, critical illness cover paired with regular hospitalisation health insurance is usually the right combination. Premiums for younger applicants are still modest.

Critical Illness PlanCancer SecureActiv Secure

Personal Accident Insurance

Personal Accident cover from Aditya Birla Health pays a lump-sum benefit on accidental death and pays a percentage of sum insured on accidental permanent disability or temporary total disability. This sits outside regular health insurance and complements it for buyers who travel a lot for work or take on activities with higher accident risk.

Premiums are typically very low relative to the sum insured. For someone in their 30s, a sum insured of ₹25 lakh costs a fraction of a comprehensive health policy, while covering a completely different risk.

Personal AccidentGroup Personal Accident

Travel Insurance

Travel insurance from Aditya Birla Health covers worldwide travel against checked-in baggage loss, baggage delays, loss of passport, hijacking-related damages, trip delay and trip cancellation. Round-the-clock assistance and an automatic cover extension feature are useful for international trips where return delays are common.

For Schengen visa applications, the international plans generally meet the €30,000 medical-cover requirement. Worth checking close to your application date.

Individual TravelFamily TravelSenior Citizen TravelStudent Travel

Group Health Insurance

For employers, Aditya Birla Health offers group health insurance covering employees and dependents, plus group personal accident covers. The wellness ecosystem and HealthReturns concept also scale to enterprise customers, which is one of the reasons the company is competitive on group business.

Larger groups can negotiate specific covers like maternity benefits, OPD coverage and wellness programmes as part of the policy design. Policywings handles placement, renewal and claim co-ordination for employer groups.

Employer Group HealthGroup Personal AccidentWellness Add-On

Benefits of choosing Aditya Birla Health

  • HealthReturns wellness programme — earn up to 100% premium back by staying active.
  • Cashless settlement at 7,000+ network hospitals across India.
  • 24 million+ lives covered with distribution across 5,000+ cities.
  • Online policy purchase, renewal and claim filing via the Aditya Birla mobile app.
  • Simplified claim settlement process with minimal documentation.
  • Easy quote generation — pick policy type, answer questions, get quote in minutes.
  • Multi-channel distribution: agency, broking, bancassurance, direct and online.
  • Tax benefits available under Section 80D of the Income Tax Act, 1961.

Why choose Aditya Birla Health

  • Strong promoter pedigree from Aditya Birla Capital and South Africa's Momentum Group.
  • Unique HealthReturns wellness rewards differentiator versus other Indian standalone insurers.
  • Wide product range from family floater to senior citizen, critical illness and group health.
  • Streamlined claim and renewal flow with low documentation overhead.
  • Strong digital experience including the Aditya Birla mobile app.

Awards & recognition

AON Best Employer Award 2018India CSR Award 2018 — Innovation and LeadershipSHRM Certificate of AchievementISO 9001:2015 Quality Management Systems Certification24 million+ lives covered5,000+ cities served

Aditya Birla Health insurance products

How to file a Aditya Birla Health claim

Policywings handles the paperwork and follow-up. Here is what happens step by step:

  1. 1

    Notify Aditya Birla Health Insurance within 24 hours of emergency admission (or before planned hospitalisation).

  2. 2

    For cashless, present your health ID card at any of the 7,000+ network hospitals — the hospital handles pre-authorisation directly with the insurer.

  3. 3

    For reimbursement, settle bills first and submit invoices, discharge summary and reports within 30 days of discharge.

  4. 4

    Policywings co-ordinates document submission and follow-up with the claims desk on your behalf.

  5. 5

    Approved cashless claims are settled directly with the hospital.

  6. 6

    Reimbursement claims are credited to your registered bank account, typically within 21 days.

Aditya Birla Health contact details

Aditya Birla Health — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a Aditya Birla Health policy.

Aditya Birla Health Insurance offers retail health insurance plans (Activ Health, Activ One MAX, Activ Assure Diamond, Activ Care, Activ Secure), critical illness cover, Cancer Secure, personal accident insurance, worldwide travel insurance and group health insurance for employers.

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Overseas Travel Medical Insurance: Emergency Healthcare AbroadHealth Insurance

Overseas Travel Medical Insurance: Emergency Healthcare Abroad

Introduction Travel is exhilarating but medical emergencies abroad are expensive and unpredictable. For Indian travellers, buying robust overseas travel medical insurance before boarding is not optional if your destination or visa requires it and it’s strongly recommended in every other case. This article explains what international travel health insurance covers, what to check in policy wordings and the recent regulatory and entry rule updates you must know before you fly. What “overseas travel medical insurance India” covers Overseas travel medical insurance (also called international travel health insurance or medical insurance for abroad travel) typically includes: Emergency medical treatment and hospitalisation abroad (up to the sum insured). Medical evacuation and repatriation of remains. Emergency dental treatment for acute pain. 24/7 assistance and case management (hospital referrals, direct billing help). Optional add ons: trip cancellation/ interruption, lost baggage, personal liability and adventure sports cover. Always confirm limits for hospitalisation, in patient vs out patient care and whether medical evacuation is included or subject to separate approvals. Visa and entry requirements you must meet Several countries require proof of visa compliant travel medical insurance at application or entry. The Schengen Area, for example, still requires a minimum emergency medical coverage of €30,000 covering repatriation and urgent hospital treatment and the policy must be valid for the entire stay. Many embassies list approved wording or insist on a specific territorial scope (e.g., worldwide excluding the traveller’s country of residence). Note: Some countries control health access through immigration fees or surcharges (e.g., the UK’s immigration health surcharge for certain visa types), which is separate from private travel insurance and may still apply even if you hold private cover. Indian regulatory context and recent updates Insurance products sold in India (including overseas travel policies) fall under the Insurance Regulatory and Development Authority of India (IRDAI). IRDAI’s health department publishes master circulars, product guidelines and model wordings that insurers use to design travel products; a formal overseas travel policy wording and master travel policy documents are available on the IRDAI portal. Insurers must adhere to these standards when offering travel medical cover from India. While there is heightened regulatory attention on product standardisation, as of October 2025 there is no blanket government mandate that every Indian leaving the country must purchase a single standard travel policy however, IRDAI guidance and master circulars shape minimum disclosure, claims handling and policy wording that affect what insurers sell and how claims are processed. Always check the insurer’s policy wording and IRDAI circulars for updates before purchase. Practical points when buying medical insurance for abroad travel Buy before departure visa processing often expects the policy to be active for the whole trip. Check the territorial cover and currency (Schengen accepts EUR; many embassies want specific currency equivalence). Verify evacuation & repatriation limits these costs can be enormous and are the primary reason to choose a higher medical limit. Declare pre-existing conditions and read waiting periods; nondisclosure can void claims. Confirm direct billing or cashless arrangements with the insurer’s assistance partner. Check pandemic/COVID clauses many insurers continue to offer COVID treatment cover but terms vary. Claims, documentation and assistance Keep digital and printed copies of: Policy certificate and emergency assistance number. Hospital invoices, medical reports, prescriptions and scans. Police reports (for accidents), airline PIR (Property Irregularity Report) for baggage loss and any embassy/consulate correspondence if needed. Contact the insurer’s 24/7 assistance team before receiving treatment where possible some policies require the assistance provider’s pre approval for evacuation or hospital admission. New entry/processing systems that matter to travellers The EU Entry/Exit System (EES) and related rollouts (and the future ETIAS waiver) have changed border checks across many European ports during these checks travellers may be asked routine questions about accommodation, return tickets and insurance. Although EES itself does not create new insurance requirements, it has increased the likelihood that border officials will query travellers about whether they hold travel insurance which highlights the importance of carrying proof of valid cover. Who should consider higher limits or specialised cover? Long stay students and expatriates (consider student or expatriate health plans). Travellers to remote or high cost countries (USA/Canada require high cover due to medical costs). Adventure travellers ensure sports/activities are covered. Senior travellers or those with multiple pre existing conditions specialised senior travel plans often include higher premiums and specific underwriting. Final checklist Read the policy wording end to end to know exclusions and waiting periods. Ensure sum insured and repatriation limits meet your destination’s requirements. Buy visa compliant cover if your destination mandates it (Schengen and several others). Carry both digital and paper copies; save the assistance number in your phone. Contact Policywings for tailored comparisons if you have specific needs (long stays, pre-existing conditions or adventure activities). Overseas medical emergencies are both traumatic and expensive. Having the right international travel health insurance turns a potentially ruinous bill into a manageable claim and ensures you get timely medical help and repatriation when needed. If you’re planning a trip, start with destination specific requirements and the insurer’s assistance network and choose cover that gives you practical, on ground support not just a promise on paper.

Written byRahul NarangPublished onDecember 15, 2025

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Everything you need to know about Credit Insurance in IndiaClaim

Everything you need to know about Credit Insurance in India

Introduction Small and medium enterprises (SMEs) are the support systems of India’s economy which contributes nearly 30% to the GDP and employs millions across diverse sectors and still one of their biggest challenges lies in managing cash flow disruptions caused by delayed payments or outright defaults from buyers. In a cut throat market where access to credit is limited, even one unpaid invoice can hamper an SME’s financial stability. This is exactly when credit insurance in India comes into light as a strong safeguard providing trade credit protection to reduce risks and strengthen business security. Understanding Credit Insurance Credit insurance can also be termed as trade credit insurance or accounts receivable insurance which is a risk management instrument that secures businesses from losses arising due to failure of payment by buyers. If a customer fails due to insolvency, bankruptcy or prolonged delays then the insurer compensates the policyholder for a large portion of the outstanding dues. In the Indian framework, credit insurance provides a protection where delayed payments are a constant concern particularly for SMEs engaging with large corporations or overseas buyers. It makes sure that if a buyer fails to pay even then the business does not face sudden financial stress. Requirement for Trade Credit Protection for SMEs Cash Flow Stability: SMEs usually operate on low budgets and limited reserves. Even one default can interrupt working capital cycles which can make it hard to meet payroll or pay suppliers. Trade credit insurance helps maintain liquidity. Risk Variation: SMEs can benefit from the insurer’s risk assessment expertise which decreases exposure to high risk buyers instead of depending only on internal credit checks. Business Expansion: SMEs can assuredly extend credit to new customers and enter foreign markets including exports with the assurance of credit protection. Improved Borrowing Capability: Banks and financial institutions are more inclined to lend when receivables are insured which can increase the chances of SME’s access to credit. Growth of Credit Insurance in India Over some years, acknowledgement of credit insurance has grown due to rising trade volumes and payment uncertainties. The pandemic further made us focus on the significance of securing receivables as many businesses faced unexpected disruptions in buyer payments. Regulatory support from the Insurance Regulatory and Development Authority of India (IRDAI) has also played a significant part. Guidelines have been amended to make trade credit insurance more reachable to SMEs making sure that they can have coverage without complex procedures. Working of Credit Insurance The SME goes to an insurer or broker to purchase a credit insurance policy. The insurer checks the creditworthiness of the SME’s buyers. A coverage limit is given to each buyer which defines the maximum insured amount. If these’s a default then the SME submits a claim with supporting documents. After verification the insurer compensates a huge percentage of the loss which usually ranges between 75% and 90%. General Benefits for SMEs The most important benefits of credit insurance is recovering unpaid invoices but some extra advancements include: Stronger Negotiation Ability: Insured receivables provide SMEs with significant leverage when negotiating with banks or investors. Global Market Access: trade credit insurance for exporters serves as a safety net against foreign buyer risks, political instability and currency related payment problems. Operational Confidence: entrepreneurs can focus on productive strategies with less financial anxiety rather than tracking overdue payments. Improved Corporate Governance: Insurers often provide insights and data on buyer performance, helping SMEs build disciplined credit policies. Challenges in Adoption Credit insurance in India is still not effectively used despite its benefits. Several elements contribute to this void like: Low Awareness: Many SMEs are not familiar with trade credit protection or assume it is relevant only for big corporations. Perceived Costs: Business owners usually see premiums as an extra cost without acknowledging the potential savings from avoided losses. Complicated Terms: Insurance terms and procedural requirements may put off smaller businesses from exploring policies. Future Expectation for Trade Credit Protection in India The requirement for credit insurance in India is expected to increase gradually due to these reasons: Growing Trade Networks: SMEs will require protection against foreign buyer risks with India’s rising exports. Digital Development: Online platforms are making insurance products more reachable and customisable. Government Initiatives for SME Growth: Policy initiatives such as ‘Atmanirbhar Bharat’ and inducements for exporters will navigate demand for financial protections. Increased Banking Integration: Banks may promote insured receivables as part of lending conditions further which can normalise trade credit protection. Conclusion The risk of buyer defaults is a financial inconvenience and a survival challenge for SMEs in India. Credit insurance in India gives a strong solution by making sure there is trade credit protection, balanced cash flows and encouraging business confidence. Credit insurance will become a necessary part of SME risk management in coming years while challenges in awareness will still remain complex.

Written byRahul NarangPublished onDecember 3, 2025
Car Insurance Claim Process in India: Step-by-Step GuideClaim

Car Insurance Claim Process in India: Step-by-Step Guide

Whether it’s a little scratch or a big accident, a car insurance claim can save time, money and a lot of unnecessary stress. Sadly, filing a car insurance claim seems like a complicated task to a lot of people. They tend to get all blank when the situation arises. When in reality, it’s just a simple process. Once you know what to do and when, you will have your vehicle back on the road faster. Here, we will discuss how to get the most benefit of your insurance and what a well-handled claim actually looks like. Step 1: First, Ensure Safety Before you get straight to thinking about insurance, just make sure that everyone is safe around you. If possible, move the car to a safe spot Switch on hazard lights If anyone is injured, call for medical help There is nothing bigger than personal safety. The ‘claim’ part should come later. Step 2: Immediately Inform the Insurance Company Once you have the situation under control, it’s time to inform your insurer. Most insurers let you contact them through a customer care helpline, mobile app or website, writing an email or simply by visiting the branch. The earlier you inform, the better your insurer can guide you and speed up the process. Step 3: File an FIR In certain situations, you need to file an FIR. It could be after: The vehicle gets stolen There has been a major accident involving injury or death There is physical or property damage to third party If there are only minor damages, insurance providers usually don’t ask for an FIR. Still, you must always confirm with your provider. Step 4: Document the Damage A claim settlement can become much smoother if you have proper documentation in place. Your insurer may ask you to: Take clear photos or videos of the damaged vehicle Provide the date, time and location details of the incident Share basic details of what exactly happened This step is where you exchange proofs that help the insurer assess the claim accurately. Step 5: Vehicle Inspection by Surveyor After you have informed your insurer about the claim, the insurance company then appoints a surveyor who will come to inspect the vehicle. Depending on the insurer and severity of the damage, inspection may either happen physically at the garage or can even be done digitally through photos/video calls. A reliable motor insurance provider will make sure that inspections are timely done because delays can slow the entire claim process. Step 6: Repair at Network Garage or Preferred Garage You now have two options for the repair work: Cashless Claim (Network Garage): You can take your car to an authorised garage to fix it. Your Insurer settles the bill directly with the garage and you only have to pay for deductibles and non-covered items. Reimbursement Claim: You make an upfront payment for the repair bill and submit invoices and documents to the insurer. For this, you will be reimbursed later. This step becomes much easier when your policy is backed by an extensive network of garages. Step 7: Claim Settlement Once all repairs are done and documents are verified, you can relax. The insurer will settle the claim. The final amount depends on the coverage amount of the policy, deductibles and depreciation. If you have bumper to bumper insurance, depreciation is not a stress. An honest insurer will clearly explain if there will be any deductions. This really builds trust in the process. Step 8: Delivery of Vehicle After the settlement is done, the garage releases your vehicle and you can thoroughly inspect the repairs before taking your vehicle home. This is the stage when your claim is considered closed. How Add-Ons Affect the Claim Experience Add-ons are often very helpful and make your policy stronger. They can really make the claim process smoother for you. Let’s take examples: Zero depreciation (bumper to bumper insurance): Reduces depreciation deduction on parts Roadside assistance: Helps a lot during claims related to breakdowns Similarly, there are other add-ons. While they lightly increase premiums, they also simplify the claim experience. Common Reasons Why Claims Get Delayed or Rejected Here is the most important part. Some people complain that their claim wasn’t settled or that there have been issues. But this is because they made these mistakes: They were late for claim intimation Their documents were incorrect or incomplete Driving under the influence (eg. Alcohol) Policy had expired at the time of the incident A policy alone won’t solve things for you. While filing a claim, make sure you follow the right process whether you have the cheapest insurance for car or an expensive one. Why Claim Support Matters More Than Premium Premium is surely an important part of buying car insurance. However, the real test of a policy is during a claim. When claim support is strong, it means: Claim intimation is very easy Inspections are done faster Clear communication at each step Settlements are done on time Conclusion In India, the car insurance claim process is pretty structured. But your experience will largely depend on how informed you are about the process and how supportive your insurance provider. Keep in mind all the discussed steps because they will put you in control. Whenever something unexpected happens, you know what to do next. At the end, good car insurance not only protects your vehicle but also supports you in need.

Written bySagar NarangPublished onJanuary 23, 2026