Care Health Insurance

Care Health Insurance

Joy of Care.

Care Health Insurance — formerly Religare Health Insurance — is a standalone health insurer headquartered in Gurugram. It has a 93% Claim Settlement Ratio, 24,800+ network hospitals, 158 offices and 7 crore+ lives covered with 48 lakh+ claims settled.

About Care Health

Care Health Insurance Limited was established in 2012 as Religare Health Insurance and rebranded to Care Health Insurance in 2020 following changes in ownership. It is a standalone health insurer headquartered at Vipul Tech Square, Tower C, 3rd Floor, Golf Course Road, Sector-43, Gurugram, Haryana 122009, and operates under IRDAI registration number 148.

The numbers are strong. Claim Settlement Ratio is 93% and the Solvency Ratio sits at 1.82 — well above the regulator minimum. Cashless approval typically arrives within 2 hours. The network includes 24,800+ network hospitals — one of the largest in Indian standalone health insurance. The company has 158 offices across India, has covered 7 crore+ lives and settled 48 lakh+ claims since inception.

The product range is extensive. Individual plans include Care Supreme (₹7 lakh to ₹1 crore sum insured — the flagship), Care Freedom (₹3-10 lakh, ideal for pre-existing illness or post-surgery), Care Heart (₹7 lakh to ₹1 crore, specifically for heart patients) and Care Senior (₹3 lakh for seniors). Family floater plans include Care (₹5 lakh to ₹6 crore) plus family options for Freedom and Supreme. Specialised plans address diabetes, thyroid, blood pressure, cancer, children and women. Top-up plans include Care Enhance (₹1-30 lakh on top of existing cover).

Through Policywings, you can compare Care Health against Star Health, Niva Bupa, ManipalCigna and Aditya Birla Health. Available riders include Air Ambulance Cover, Co-Payment Waiver for Senior Citizens, Reduction in PED Waiting Period (3 years down to 1-2 years), Care OPD (4 general + 4 specialist consultations yearly), and No Claim Bonus Super (50% sum insured increase over 5 years). Coverage spans family floater, critical illness, top-ups, senior citizen plans and group health.

Care Health key numbers

Claim Settlement (FY 2018-19)93%
Network24,800+ network hospitals
Branches158 offices
Founded2012
IRDAI Registration148

Care Health at a glance

Company NameCare Health Insurance Limited
Year Founded2012 (rebranded from Religare Health in 2020)
IRDAI Registration Number148
HeadquartersVipul Tech Square, Sector-43, Gurugram 122009
IndustryStandalone Health Insurance
Claim Settlement Ratio93%
Solvency Ratio1.82
Lives Covered7 crore+
Claims Settled48 lakh+
Network Hospitals24,800+
Offices158 across India
Cashless Approval TATWithin 2 hours
Pre & Post Hospitalisation Cover60 days before / 180 days after
Tenure Options1, 2 or 3 years
Minimum Entry Age5 years (individual); 91 days (with 18+ adult)
Maximum Entry AgeLifetime for adults
Customer Helpline1800-102-4488
WhatsApp Support8860402452
Customer Emailcustomerfirst@careinsurance.com

Types of insurance plans from Care Health

Here is the full product range you can buy or renew through Policywings.

Care Supreme (Flagship Family Floater)

Care Supreme is the flagship retail health plan from Care Health. Sum insured ranges from ₹7 lakh to ₹1 crore. The plan is available as individual or family floater. Pre- and post-hospitalisation expenses are covered for 60 days before and 180 days after hospitalisation.

What sets Care Supreme apart is its No Claim Bonus Super — your sum insured increases by 50% over 5 claim-free years. For Indian families wanting a single retail health plan that handles most scenarios from a young family to senior years, this is one of the most-recommended options. Add the No Extra Premium for Disease Coverage feature, and the plan covers most pre-existing conditions after the waiting period without separate premium loading.

Care Supreme (Individual)Care Supreme (Family Floater)

Care Freedom & Care Heart (Specialised Plans)

Care Freedom (₹3-10 lakh sum insured) is designed for buyers with pre-existing illness or post-surgery health profiles. It offers shorter waiting periods on PEDs, making it accessible for those who get rejected on standard plans.

Care Heart (₹7 lakh to ₹1 crore) is specifically for heart patients — people with cardiac history who want comprehensive cover including cardiac rehabilitation. This plan addresses one of the largest unmet needs in Indian health insurance: cover for people who already have a documented condition.

Care Freedom (Individual & Family)Care Heart

Care Senior (Senior Citizen Plan)

Care Senior (₹3 lakh sum insured) is designed exclusively for senior citizens. The plan addresses higher entry ages, includes a Co-Payment Waiver rider option for seniors, and provides cover for age-related conditions.

Co-payment is the percentage of bills you share with the insurer at claim time. The Co-Payment Waiver rider removes this obligation, making the plan more like a regular health plan in terms of out-of-pocket exposure. Coverage spans hospitalisation, ambulance and post-discharge expenses up to 180 days.

Care SeniorCare Senior with Co-Pay Waiver

Care Enhance (Top-Up & Super Top-Up)

Care Enhance top-up plans (₹1-30 lakh sum insured) are designed to layer on top of an existing health policy. For families with an existing employer group cover or a base retail policy, a top-up is the cheapest way to dramatically extend total cover.

Available as individual and family floater. Top-up health insurance is among the most under-utilised products in Indian retail — a small additional premium can multiply your effective protection by 3-6x.

Care Enhance (Individual)Care Enhance (Family Floater)

Condition-Specific & Specialised Plans

Care Health offers condition-targeted plans for diabetes, thyroid, blood pressure, cancer, children and women. These are tailored for buyers who would otherwise face higher premiums or rejection on standard plans due to a specific medical history.

Diabetes-specific plans have shorter waiting periods on diabetes-related claims. Cancer plans pay lump-sum benefits on diagnosis and may continue cover for chemo and radiation costs. Speak to a Policywings advisor to identify the right specialised plan for your specific condition.

Diabetes PlanThyroid PlanBlood Pressure PlanCancer PlanWomen's Health PlanKids' Plan

Riders & Add-ons

Care Health offers several powerful riders. Air Ambulance Cover for emergencies requiring rapid evacuation. Co-Payment Waiver for Senior Citizens removes the shared-cost requirement at claim time. Reduction in PED Waiting Period brings the standard 3-year wait down to 1-2 years.

Care OPD provides 4 general and 4 specialist consultations per year — useful for ongoing health management. No Claim Bonus Super adds 50% sum insured over 5 claim-free years. Riders make the plan more flexible for specific use-cases without re-pricing the base policy.

Air Ambulance CoverCo-Pay WaiverPED Waiting Period ReductionCare OPDNo Claim Bonus Super

Benefits of choosing Care Health

  • Network of 24,800+ cashless hospitals — one of the largest in Indian standalone health.
  • Claim Settlement Ratio of 93% with cashless approvals typically within 2 hours.
  • Pre- and post-hospitalisation cover for 60 days before and 180 days after admission.
  • No Claim Bonus Super: 50% sum insured increase over 5 claim-free years.
  • No Extra Premium for Disease Coverage on most plans.
  • Care OPD: 4 general + 4 specialist consultations yearly.
  • Tenure options of 1, 2 or 3 years with multi-year discounts.
  • WhatsApp support on 8860402452 and self-help chatbot on website.

Why choose Care Health

  • 93% Claim Settlement Ratio with rapid 2-hour cashless approvals.
  • 24,800+ network hospitals — one of the largest networks in Indian health insurance.
  • 7 crore+ lives covered and 48 lakh+ claims settled to date.
  • Wide product range — flagship Care Supreme plus specialised plans for heart, diabetes, cancer.
  • Strong Solvency Ratio of 1.82 demonstrates financial reliability.

Awards & recognition

Claims Service Leader 2024 — India Insurance Summit & Awards 2024Best Health Insurance Company in Rural Sector (2024)Excellence in Patient Service Delivery — FICCI Healthcare Excellence Awards 2023Smart Insurer & Amiable Insurer Awards — 10th Annual Insurance Summit 2023

Care Health insurance products

How to file a Care Health claim

Policywings handles the paperwork and follow-up. Here is what happens step by step:

  1. 1

    Intimate Care Health within 24 hours of emergency admission (or 48 hours before planned) via 1800-102-4488 or your Policywings advisor.

  2. 2

    For cashless, show your e-card at any of the 24,800+ network hospitals. The hospital files the pre-authorisation form.

  3. 3

    Cashless approvals typically arrive within 2 hours of complete pre-auth.

  4. 4

    For reimbursement, settle bills first and submit invoices, discharge summary and reports within 15 days.

  5. 5

    You can also file claims online via the 'claim genie' option on the Care Health website, or through the customer mobile app.

  6. 6

    Policywings tracks claim status and follows up with the insurer; approved reimbursements credit to your bank account.

Care Health contact details

Care Health — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a Care Health policy.

You can buy a Care Health Insurance plan online from the official website at careinsurance.com or through online broker platforms like Policywings.

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