Care Health Insurance

Care Health Insurance

Joy of Care.

Care Health Insurance — formerly Religare Health Insurance — is a standalone health insurer headquartered in Gurugram. It has a 93% Claim Settlement Ratio, 24,800+ network hospitals, 158 offices and 7 crore+ lives covered with 48 lakh+ claims settled.

About Care Health

Care Health Insurance Limited was established in 2012 as Religare Health Insurance and rebranded to Care Health Insurance in 2020 following changes in ownership. It is a standalone health insurer headquartered at Vipul Tech Square, Tower C, 3rd Floor, Golf Course Road, Sector-43, Gurugram, Haryana 122009, and operates under IRDAI registration number 148.

The numbers are strong. Claim Settlement Ratio is 93% and the Solvency Ratio sits at 1.82 — well above the regulator minimum. Cashless approval typically arrives within 2 hours. The network includes 24,800+ network hospitals — one of the largest in Indian standalone health insurance. The company has 158 offices across India, has covered 7 crore+ lives and settled 48 lakh+ claims since inception.

The product range is extensive. Individual plans include Care Supreme (₹7 lakh to ₹1 crore sum insured — the flagship), Care Freedom (₹3-10 lakh, ideal for pre-existing illness or post-surgery), Care Heart (₹7 lakh to ₹1 crore, specifically for heart patients) and Care Senior (₹3 lakh for seniors). Family floater plans include Care (₹5 lakh to ₹6 crore) plus family options for Freedom and Supreme. Specialised plans address diabetes, thyroid, blood pressure, cancer, children and women. Top-up plans include Care Enhance (₹1-30 lakh on top of existing cover).

Through Policywings, you can compare Care Health against Star Health, Niva Bupa, ManipalCigna and Aditya Birla Health. Available riders include Air Ambulance Cover, Co-Payment Waiver for Senior Citizens, Reduction in PED Waiting Period (3 years down to 1-2 years), Care OPD (4 general + 4 specialist consultations yearly), and No Claim Bonus Super (50% sum insured increase over 5 years). Coverage spans family floater, critical illness, top-ups, senior citizen plans and group health.

Care Health key numbers

Claim Settlement (FY 2018-19)93%
Network24,800+ network hospitals
Branches158 offices
Founded2012
IRDAI Registration148

Care Health at a glance

Company NameCare Health Insurance Limited
Year Founded2012 (rebranded from Religare Health in 2020)
IRDAI Registration Number148
HeadquartersVipul Tech Square, Sector-43, Gurugram 122009
IndustryStandalone Health Insurance
Claim Settlement Ratio93%
Solvency Ratio1.82
Lives Covered7 crore+
Claims Settled48 lakh+
Network Hospitals24,800+
Offices158 across India
Cashless Approval TATWithin 2 hours
Pre & Post Hospitalisation Cover60 days before / 180 days after
Tenure Options1, 2 or 3 years
Minimum Entry Age5 years (individual); 91 days (with 18+ adult)
Maximum Entry AgeLifetime for adults
Customer Helpline1800-102-4488
WhatsApp Support8860402452
Customer Emailcustomerfirst@careinsurance.com

Types of insurance plans from Care Health

Here is the full product range you can buy or renew through Policywings.

Care Supreme (Flagship Family Floater)

Care Supreme is the flagship retail health plan from Care Health. Sum insured ranges from ₹7 lakh to ₹1 crore. The plan is available as individual or family floater. Pre- and post-hospitalisation expenses are covered for 60 days before and 180 days after hospitalisation.

What sets Care Supreme apart is its No Claim Bonus Super — your sum insured increases by 50% over 5 claim-free years. For Indian families wanting a single retail health plan that handles most scenarios from a young family to senior years, this is one of the most-recommended options. Add the No Extra Premium for Disease Coverage feature, and the plan covers most pre-existing conditions after the waiting period without separate premium loading.

Care Supreme (Individual)Care Supreme (Family Floater)

Care Freedom & Care Heart (Specialised Plans)

Care Freedom (₹3-10 lakh sum insured) is designed for buyers with pre-existing illness or post-surgery health profiles. It offers shorter waiting periods on PEDs, making it accessible for those who get rejected on standard plans.

Care Heart (₹7 lakh to ₹1 crore) is specifically for heart patients — people with cardiac history who want comprehensive cover including cardiac rehabilitation. This plan addresses one of the largest unmet needs in Indian health insurance: cover for people who already have a documented condition.

Care Freedom (Individual & Family)Care Heart

Care Senior (Senior Citizen Plan)

Care Senior (₹3 lakh sum insured) is designed exclusively for senior citizens. The plan addresses higher entry ages, includes a Co-Payment Waiver rider option for seniors, and provides cover for age-related conditions.

Co-payment is the percentage of bills you share with the insurer at claim time. The Co-Payment Waiver rider removes this obligation, making the plan more like a regular health plan in terms of out-of-pocket exposure. Coverage spans hospitalisation, ambulance and post-discharge expenses up to 180 days.

Care SeniorCare Senior with Co-Pay Waiver

Care Enhance (Top-Up & Super Top-Up)

Care Enhance top-up plans (₹1-30 lakh sum insured) are designed to layer on top of an existing health policy. For families with an existing employer group cover or a base retail policy, a top-up is the cheapest way to dramatically extend total cover.

Available as individual and family floater. Top-up health insurance is among the most under-utilised products in Indian retail — a small additional premium can multiply your effective protection by 3-6x.

Care Enhance (Individual)Care Enhance (Family Floater)

Condition-Specific & Specialised Plans

Care Health offers condition-targeted plans for diabetes, thyroid, blood pressure, cancer, children and women. These are tailored for buyers who would otherwise face higher premiums or rejection on standard plans due to a specific medical history.

Diabetes-specific plans have shorter waiting periods on diabetes-related claims. Cancer plans pay lump-sum benefits on diagnosis and may continue cover for chemo and radiation costs. Speak to a Policywings advisor to identify the right specialised plan for your specific condition.

Diabetes PlanThyroid PlanBlood Pressure PlanCancer PlanWomen's Health PlanKids' Plan

Riders & Add-ons

Care Health offers several powerful riders. Air Ambulance Cover for emergencies requiring rapid evacuation. Co-Payment Waiver for Senior Citizens removes the shared-cost requirement at claim time. Reduction in PED Waiting Period brings the standard 3-year wait down to 1-2 years.

Care OPD provides 4 general and 4 specialist consultations per year — useful for ongoing health management. No Claim Bonus Super adds 50% sum insured over 5 claim-free years. Riders make the plan more flexible for specific use-cases without re-pricing the base policy.

Air Ambulance CoverCo-Pay WaiverPED Waiting Period ReductionCare OPDNo Claim Bonus Super

Benefits of choosing Care Health

  • Network of 24,800+ cashless hospitals — one of the largest in Indian standalone health.
  • Claim Settlement Ratio of 93% with cashless approvals typically within 2 hours.
  • Pre- and post-hospitalisation cover for 60 days before and 180 days after admission.
  • No Claim Bonus Super: 50% sum insured increase over 5 claim-free years.
  • No Extra Premium for Disease Coverage on most plans.
  • Care OPD: 4 general + 4 specialist consultations yearly.
  • Tenure options of 1, 2 or 3 years with multi-year discounts.
  • WhatsApp support on 8860402452 and self-help chatbot on website.

Why choose Care Health

  • 93% Claim Settlement Ratio with rapid 2-hour cashless approvals.
  • 24,800+ network hospitals — one of the largest networks in Indian health insurance.
  • 7 crore+ lives covered and 48 lakh+ claims settled to date.
  • Wide product range — flagship Care Supreme plus specialised plans for heart, diabetes, cancer.
  • Strong Solvency Ratio of 1.82 demonstrates financial reliability.

Awards & recognition

Claims Service Leader 2024 — India Insurance Summit & Awards 2024Best Health Insurance Company in Rural Sector (2024)Excellence in Patient Service Delivery — FICCI Healthcare Excellence Awards 2023Smart Insurer & Amiable Insurer Awards — 10th Annual Insurance Summit 2023

Care Health insurance products

How to file a Care Health claim

Policywings handles the paperwork and follow-up. Here is what happens step by step:

  1. 1

    Intimate Care Health within 24 hours of emergency admission (or 48 hours before planned) via 1800-102-4488 or your Policywings advisor.

  2. 2

    For cashless, show your e-card at any of the 24,800+ network hospitals. The hospital files the pre-authorisation form.

  3. 3

    Cashless approvals typically arrive within 2 hours of complete pre-auth.

  4. 4

    For reimbursement, settle bills first and submit invoices, discharge summary and reports within 15 days.

  5. 5

    You can also file claims online via the 'claim genie' option on the Care Health website, or through the customer mobile app.

  6. 6

    Policywings tracks claim status and follows up with the insurer; approved reimbursements credit to your bank account.

Care Health contact details

Care Health — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a Care Health policy.

You can buy a Care Health Insurance plan online from the official website at careinsurance.com or through online broker platforms like Policywings.

Other insurance companies you may consider

You may also like: Life Insurance

Related guides from our life insurance desk.

Life Insurance Retirement Plans (LIRP): A Smart Way to Grow WealthLife Insurance

Life Insurance Retirement Plans (LIRP): A Smart Way to Grow Wealth

Introduction After years of working so hard and saving & planning for everyone else, your retirement years have to be just about you, no? It’s finally time to live on your own terms. However, the question is whether your savings alone would be enough to help keep up with inflation or emergencies. Now, imagine getting the best of life insurance protection and long-term investment growth together. This is possible with Life Insurance Retirement Plans (LIRPs). This retirement insurance plan ensures your loved ones are protected even after you and your money keep growing for the years ahead. Whether you’re just starting your financial journey or you’re close to your retirement, an LIRP offers a structured and tax-efficient way to create financial freedom for the years when you should be relaxing. Read on to know how it works! What is a Life Insurance Retirement Plan (LIRP)? It’s an efficient retirement insurance plan that provides both life coverage and savings. In this, you are required to pay regular premiums. A part of it goes toward your life cover and the remaining gets invested to build more money over time. All this accumulated amount can be later used as your regular income during retirement. Basically, an insurance for retirement is combined with a financial plan that continues to safely grow your wealth. How Does a LIRP Work? LIRP is a flexible and long-term tool for dual benefits. Here’s how this brilliant retirement insurance plan functions: Payment of Premium: You pay a fixed monthly or annual amount. Dual Purpose: The insurance company gives part of the premium to life insurance and invests the remainder. Cash Value Growth: The investment part of your plan grows into cash value over time and it’s also tax-free for as long as it stays invested. Withdraw or Borrow: Once enough savings have grown, you can withdraw or borrow from this amount to fund your retirement years. Death Benefit: In case something unfortunate happens to you, your family still receives a death benefit. Benefits of a Life Insurance Retirement Plan When it comes to offering advantages, the retirement insurance plan goes beyond a traditional life insurance policy. Here’s how: Double Benefit of Protection + Savings It offers life cover for your loved ones and a steadily growing savings fund for you. Ultimately, there will be financial relief during and after your working years. Tax-Deferred Growth The invested amount continues to grow without any immediate tax deductions. You will only be charged taxes when you withdraw. Hence, your investment compounds efficiently. Withdrawal Flexibility The regular pension schemes put a limit on when and how much you can withdraw. But with insurance for retirement, you have more control. You can always access your funds when needed. Guaranteed Returns with Low Risk LIRPs are great for those who prefer stability over risk. They offer predictable returns and keep your capital protected. This is a very reassuring feature of retirement insurance for seniors. Lifetime Coverage You continue to enjoy life cover benefits even after getting retired. If you see it, you secure financial support for your family while your savings also continue to grow. Why LIRP is Becoming Popular in India Today, both life expectancy and healthcare costs are rising and this is pushing people to plan ahead. When you have a retirement insurance plan, it creates a financial shield for you that protects you from the stress of market fluctuations. A lot of people in India are opting for these plans because: They come with the dual advantage of protection and wealth creation. The payout amount is flexible and can be used for both healthcare purposes and regular living expenses. The attraction of the plan increases even more with the tax benefits under Sec 80C and 10(10D). In a nutshell, a LIRP assures that you have sufficient savings for yourself, which has always been a matter of concern among retirees. LIRP vs. Traditional Retirement Plans While both options help you prepare for retirement, they don’t work the same way. Here’s a quick comparison that highlights how LIRPs are different from traditional plans: Feature Life Insurance Retirement Plan (LIRP) Traditional Pension/Retirement Plan Protection Double power of life cover + savings The usual focus is only investment Returns Depending on the plan, it could be market-linked or fixed Fixed and often lower Tax Benefits You get the advantage on both premiums and maturity Limited tax benefits Flexibility You are allowed to make partial withdrawals or take loans Limited access to the funds Ideal For Those who want long-term growth and safety Individuals who don’t prefer risk Who Should Consider a LIRP? These individuals can trust the Life Insurance Retirement Plan and go for it: Working professionals: Those who want to start their savings journey early. Business owners: The ones who prefer flexible investment options. Retirees or near-retirees: People who seek low-risk income along with life cover benefits. Parents or couples: LRIP is very useful for planning long-term family security. In fact, it’s also an excellent choice for those who want retirement insurance for seniors. Why? Because the returns are constant and risk exposure is minimal. Important Things to Do Before Buying Before you decide to go on with a retirement insurance plan, do consider these points: Carefully go through the terms of the policy, charges involved and the lock-in period. Compare the offerings of different insurers. Also pay special attention to their claim settlement ratios. Calculate how long you can keep your money invested to make the most out of the plan. Check if your preferred policy will help you with your future financial goals. It’s totally fine if you have a little extra time before selecting a plan. At least there won’t be any confusion later and you’ll be covered for life. Conclusion A Life Insurance Retirement Plan (LIRP) is a very smart way to build financial independence. It actually keeps you secure through every stage of life. Whether you’re starting early in your career or planning closer to retirement,

Written bySagar NarangPublished onNovember 11, 2025

Explore: Claims & Support

Broaden your view with a quick read on claims & support.

WFYP Full Form in Insurance: Meaning, Benefits and How It WorksClaim

WFYP Full Form in Insurance: Meaning, Benefits and How It Works

Introduction Upon buying insurance, you will notice different short forms in your policy documents that might confuse you. One of them is WFYP. It’s very commonly found in papers after the renewal of insurance premium for car or when you check the status of your health insurance premium payment. This short code often confuses people but it’s actually a very simple term to understand. Here, we will explain to you in the simplest way possible so that you know what you are agreeing to when buying a policy or learning your policy status. What Is WFYP Full Form in Insurance? So, WFYP is the short form for “Waiting For Your Premium.” This term in insurance is mainly used by insurance companies when your policy has been generated but the premium amount that you need to pay is still pending. Basically, it means that “Your policy is ready. Once you make the premium payment, we will activate it”. Your policy will not start till you make the payment. Why Does WFYP Matter? It is very important simply because the benefits of your policy will not start until the insurer receives the premium. Don’t just assume that you will be instantly protected after applying for a policy. WFYP clearly indicates that: Your application is accepted Your policy is all set and ready The company is only waiting for your premium so that your coverage can begin You can think of it like ordering food online. It will be prepared but you won’t get it without paying fir it. Why Insurers Use WFYP The real purpose behind using WFYP is used avoid confusion between the issued and an active policy because so many people make this mistake. Insurance companies use WFYP so that: Customers know that their payment is pending No claim is assumed without a premium receipt A record-based transparency is maintained Both parties know when the coverage starts When and Where You Usually See WFYP You can come across the term WFYP commonly during: Purchasing a new policy Renewing a car insurance policy Health insurance premium updates Porting to a new insurer Making changes in policy details Premium payments getting delayed It often shows up on: Policy dashboards SMS alerts Email updates App notifications Documents of proposal/issuance How WFYP Works: Step-by-Step Process Simply put, WFYP is the phase before insurance activation. Here’s how the actual WFYP process works in India: You select a plan: It could be car, health, life or any general insurance Submitting the application: Whether online or through an agent Reviewing your details: The insurer does KYC checks, run medical tests, does vehicle inspection, verifies documents etc. The policy gets approved: Your policy number is generated. Status changes to WFYP: The insurer is now waiting for your premium payment to be made. You pay the premium: Whether through UPI, card, net banking or cash Policy becomes immediately active: Payment is received and now claims are valid. What Happens If You Ignore a WFYP Status? WFYP is a clear message that your policy is not completed yet. You should not ignore it because: You won’t be having insurance protection Claims made will be rejected Your vehicle would be uninsured and this is illegal in India Health benefits don’t start till you make the payment Your policy may be cancelled if the premium is unpaid WFYP in Car Insurance For car owners, WFYP matters more than you think. It directly affects the insurance premium for car and also your legal safety. If your car insurance shows WFYP, it should be cleared immediately because otherwise: You can’t claim for any accidents or damages Third-party liability coverage won’t be active There may be fines if caught without active insurance If it’s a new car, the dealer may not release it without premium confirmation WFYP in Health Insurance Health insurance only works after the premium is paid. Thus, the health insurance premium must be cleared on time. If your policy shows WFYP, it means: Hospitalisation is not covered Cashless treatment is not allowed Waiting periods are not started Benefits for pre-existing disease are not active If overdue, renewal continuity can break Key Benefits of WFYP for Policyholders WFYP is not to be scared of; it’s actually helpful for the customers in many ways: Clear communication: With clear updates, you can instantly know where your policy stands. Prevents misunderstanding: There are no assumptions. You would know when the coverage starts and whether you are insured or not. Helps avoid claim disputes: All the details are clear before the policy gets active. Works as a reminder: Helps with timely premium payment so your policy doesn’t lapse. Tracks policy progress: You can know your policy is at which stage and can also be tracked step-by-step. How to Quickly Clear WFYP Just with a few minutes of attention, you can ensure uninterrupted protection. This is what you should do to avoid delays: Clear the premium payment immediately after the policy is approved Turn on updates (SMS/Email/WhatsApp) from your insurance company Enable auto-debit for car and health insurance, if possible Avoid waiting till the last day of the renewal Keep UPI/card details updated Keep the payment receipts with you for reference Conclusion WFYP simply means you must pay now to activate your coverage. Your insurance company has issued your policy, but your coverage starts once the premium is paid. Coming across a new term like WFYP, waiting for your premium, etc may bring multiple thoughts but aim to understand it. It will help you stay informed and you can avoid claim-related issues. If at all it feels overwhelming and you want a smoother experience, PolicyWings will guide you through the entire process. Let’s help you stay fully protected without stress.

Written bySagar NarangPublished onDecember 16, 2025
Everything you need to know about Credit Insurance in IndiaClaim

Everything you need to know about Credit Insurance in India

Introduction Small and medium enterprises (SMEs) are the support systems of India’s economy which contributes nearly 30% to the GDP and employs millions across diverse sectors and still one of their biggest challenges lies in managing cash flow disruptions caused by delayed payments or outright defaults from buyers. In a cut throat market where access to credit is limited, even one unpaid invoice can hamper an SME’s financial stability. This is exactly when credit insurance in India comes into light as a strong safeguard providing trade credit protection to reduce risks and strengthen business security. Understanding Credit Insurance Credit insurance can also be termed as trade credit insurance or accounts receivable insurance which is a risk management instrument that secures businesses from losses arising due to failure of payment by buyers. If a customer fails due to insolvency, bankruptcy or prolonged delays then the insurer compensates the policyholder for a large portion of the outstanding dues. In the Indian framework, credit insurance provides a protection where delayed payments are a constant concern particularly for SMEs engaging with large corporations or overseas buyers. It makes sure that if a buyer fails to pay even then the business does not face sudden financial stress. Requirement for Trade Credit Protection for SMEs Cash Flow Stability: SMEs usually operate on low budgets and limited reserves. Even one default can interrupt working capital cycles which can make it hard to meet payroll or pay suppliers. Trade credit insurance helps maintain liquidity. Risk Variation: SMEs can benefit from the insurer’s risk assessment expertise which decreases exposure to high risk buyers instead of depending only on internal credit checks. Business Expansion: SMEs can assuredly extend credit to new customers and enter foreign markets including exports with the assurance of credit protection. Improved Borrowing Capability: Banks and financial institutions are more inclined to lend when receivables are insured which can increase the chances of SME’s access to credit. Growth of Credit Insurance in India Over some years, acknowledgement of credit insurance has grown due to rising trade volumes and payment uncertainties. The pandemic further made us focus on the significance of securing receivables as many businesses faced unexpected disruptions in buyer payments. Regulatory support from the Insurance Regulatory and Development Authority of India (IRDAI) has also played a significant part. Guidelines have been amended to make trade credit insurance more reachable to SMEs making sure that they can have coverage without complex procedures. Working of Credit Insurance The SME goes to an insurer or broker to purchase a credit insurance policy. The insurer checks the creditworthiness of the SME’s buyers. A coverage limit is given to each buyer which defines the maximum insured amount. If these’s a default then the SME submits a claim with supporting documents. After verification the insurer compensates a huge percentage of the loss which usually ranges between 75% and 90%. General Benefits for SMEs The most important benefits of credit insurance is recovering unpaid invoices but some extra advancements include: Stronger Negotiation Ability: Insured receivables provide SMEs with significant leverage when negotiating with banks or investors. Global Market Access: trade credit insurance for exporters serves as a safety net against foreign buyer risks, political instability and currency related payment problems. Operational Confidence: entrepreneurs can focus on productive strategies with less financial anxiety rather than tracking overdue payments. Improved Corporate Governance: Insurers often provide insights and data on buyer performance, helping SMEs build disciplined credit policies. Challenges in Adoption Credit insurance in India is still not effectively used despite its benefits. Several elements contribute to this void like: Low Awareness: Many SMEs are not familiar with trade credit protection or assume it is relevant only for big corporations. Perceived Costs: Business owners usually see premiums as an extra cost without acknowledging the potential savings from avoided losses. Complicated Terms: Insurance terms and procedural requirements may put off smaller businesses from exploring policies. Future Expectation for Trade Credit Protection in India The requirement for credit insurance in India is expected to increase gradually due to these reasons: Growing Trade Networks: SMEs will require protection against foreign buyer risks with India’s rising exports. Digital Development: Online platforms are making insurance products more reachable and customisable. Government Initiatives for SME Growth: Policy initiatives such as ‘Atmanirbhar Bharat’ and inducements for exporters will navigate demand for financial protections. Increased Banking Integration: Banks may promote insured receivables as part of lending conditions further which can normalise trade credit protection. Conclusion The risk of buyer defaults is a financial inconvenience and a survival challenge for SMEs in India. Credit insurance in India gives a strong solution by making sure there is trade credit protection, balanced cash flows and encouraging business confidence. Credit insurance will become a necessary part of SME risk management in coming years while challenges in awareness will still remain complex.

Written byRahul NarangPublished onDecember 3, 2025