ManipalCigna Health Insurance

ManipalCigna Health Insurance

Insurance for Wellness.

ManipalCigna Health Insurance is a standalone health insurer formed in 2014 as a joint venture between Manipal Group and Cigna Corporation (USA Fortune 500). It has a 93.40% Claim Settlement Ratio, 8,900+ network hospitals and 19 million+ policyholders trust the brand.

About ManipalCigna

ManipalCigna Health Insurance Company Limited was founded in 2014 as a joint venture between the Manipal Group of India and Cigna Corporation of the United States. Manipal Group is the conglomerate behind Manipal Hospitals — one of India's largest hospital networks. Cigna is a Fortune 500 global health services company. The Indian JV combines Manipal's domestic healthcare infrastructure with Cigna's underwriting and product-design expertise from over a century of operations.

The insurer is IRDAI-licensed under registration number 151 and headquartered at Techweb Center, New Link Road, Jogeshwari West, Mumbai. The numbers are strong. Claim Settlement Ratio is 93.40%. The company serves over 19 million policyholders with a Retention Rate of 85% and Solvency Ratio of 1.56. Cashless approval typically arrives within 2 hours. The network includes 8,900+ hospitals across India plus 1,800+ OPD cashless networks.

The product portfolio is wide. Individual and family floater plans (ProHealth Prime, ProHealth, Lifetime Health Insurance Policy, ProHealth Select, ProHealth Group) range from ₹50,000 to ₹3 crore in sum insured. Specialised plans include Global Health (up to $10 million coverage), Arogya Sanjeevani Policy (up to ₹10 lakh), Saral Suraksha Bima (up to ₹1 crore), and Secure Health. Accident and critical care plans include Lifestyle Protection — Accident Care (up to ₹10 crore), Accident Shield (up to ₹25 crore) and Lifestyle Protection — Critical Care (up to ₹25 crore). Group plans cover Flexicare Group and Group Overseas (up to $50 lakh). Top-up plans include Super Top-Up Policy (₹3-30 lakh).

Coverage spans individual and family floater health, critical illness, top-ups, senior citizen plans, and group health insurance. Five add-on riders are available: Critical Illness Rider, Personal Accident Rider, Ambulance Rider, Room Rent Waiver Rider and Maternity Rider. Through Policywings, you can compare ManipalCigna against Star Health, Niva Bupa, Aditya Birla Health and Care Health.

ManipalCigna key numbers

Claim Settlement Ratio93.40%
Network8,900+ network hospitals + 1,800+ OPD cashless
Founded2014
IRDAI Registration151

ManipalCigna at a glance

Company NameManipalCigna Health Insurance Company Limited
Year Founded2014
IRDAI Registration Number151
HeadquartersTechweb Center, Jogeshwari West, Mumbai 400102
OwnershipManipal Group & Cigna Corporation (USA Fortune 500)
IndustryStandalone Health Insurance
Claim Settlement Ratio93.40%
Customers19 million+ policyholders
Retention Rate85%
Solvency Ratio1.56
Cashless Approval TATWithin 2 hours
Network Hospitals8,900+
OPD Cashless Networks1,800+
Products Offered8 products and 5 add-ons
Domestic Helpline+91 22 4985 4100
International Helpline1800-102-4462
Customer Emailcustomercare@manipalcigna.com
Senior Citizen EmailSeniorcitizensupport@ManipalCigna.com
Grievance Officer Emailcomplaints@manipalcigna.com

Types of insurance plans from ManipalCigna

Here is the full product range you can buy or renew through Policywings.

Pro Health Range (Individual & Family Floater)

The Pro Health range is ManipalCigna's flagship retail product line. Pro Health Prime (₹3 lakh to ₹1 crore sum insured) is available as individual, multi-individual or family floater. Pro Health (₹2.5 lakh to ₹1 crore) comes in variants — Pro Health Accumulate, Pro Health Preferred and Pro Health Plus. Pro Health Select (₹50,000 to ₹25 lakh) is the entry-level plan with no maximum age limit.

Pro Health Cash pays ₹500-5,000 per day during hospitalisation. Pro Health Group (up to ₹1 crore) is the group-product version. Most plans cover ages 91 days to 25 years for children and 18+ for adults. Pre-existing diseases are typically covered after a 2-year waiting period.

Pro Health PrimePro HealthPro Health SelectPro Health CashPro Health GroupPro Health Plus

Lifetime Health & Global Health

Lifetime Health Insurance Policy (₹50 lakh to ₹3 crore sum insured) is built for buyers wanting very high cover. Entry age is 18 to 65 for adults; children 91 days to 25 years. Available as individual or family floater.

Global Health offers coverage up to $10 million — a true international-grade health plan for high-net-worth customers. Children covered from Day 1, adults 18 to 95 years. This is the closest you get in India to global private medical insurance.

Lifetime Health Insurance PolicyGlobal Health (Up to $10M)

Government-Backed & Standardised Plans

For buyers looking for IRDAI-standardised plans with uniform features across insurers, ManipalCigna offers the Arogya Sanjeevani Policy (up to ₹10 lakh) and Saral Suraksha Bima (up to ₹1 crore). These are easier to understand than custom plans because the terms are regulator-defined.

Secure Health (up to ₹5 lakh) is the entry-level retail plan covering individuals 18-65. Newborns are covered from 0 days; dependent children up to 17 years.

Arogya Sanjeevani PolicySaral Suraksha BimaSecure Health

Accident & Critical Care Plans

Lifestyle Protection — Accident Care covers up to ₹10 crore, and Accident Shield goes up to ₹25 crore — among the highest accident covers in India. Entry ages run from 18-80 for adults and 5-25 for children. Available on individual and family basis.

Lifestyle Protection — Critical Care covers critical illness from ₹1 lakh to ₹25 crore. Entry 18-65. Lump-sum payout on first diagnosis of named critical conditions covers stroke, paralysis, cancer and other conditions.

Lifestyle Protection — Accident CareAccident ShieldLifestyle Protection — Critical Care

Top-Up Plans

The Super Top-Up Policy (₹3-30 lakh sum insured) lets buyers extend total cover at a low marginal premium on top of an existing base policy. Entry from 18 years (no maximum) for adults; 91 days to 23 years for children.

Top-ups are particularly cost-effective for families where an employer already provides a base group cover. Add a ₹15-20 lakh super top-up over an existing ₹5 lakh base for very high total cover at modest premium.

Super Top-Up Policy

Group & Corporate Plans

Flexicare Group (up to ₹5 crore) covers employees and dependents from Day 1 for children up to 25 years. Available as family floater. Group Overseas (up to $50 lakh) covers international travel and overseas group employees.

For employers building employee-benefit programmes, ManipalCigna's group portfolio is competitively priced and feature-rich. Wellness rewards and OPD networks scale across group cover too.

Flexicare GroupGroup Overseas

Riders & Add-ons

Five named riders extend cover on top of base plans. Critical Illness Rider pays a lump sum on first diagnosis. Personal Accident Rider covers disability or death from accidents. Ambulance Rider covers emergency ambulance services. Room Rent Waiver Rider lets you stay in higher-category hospital rooms without extra cost. Maternity Rider covers prenatal, postnatal, C-section and newborn baby care.

Hospital Cash Rider (fixed daily allowance) and Top-Up Rider (continued cover after sum insured exhaustion) are also available. Riders make sense for buyers who want plan customisation without changing the base plan.

Critical Illness RiderPersonal Accident RiderAmbulance RiderRoom Rent WaiverMaternity RiderHospital Cash RiderTop-Up Rider

Benefits of choosing ManipalCigna

  • 19 million+ policyholders trust ManipalCigna for plans and solutions.
  • 94% of cashless approvals delivered within 2 hours.
  • 8,900+ network hospitals and 1,800+ OPD cashless networks across India.
  • 93.40% Claim Settlement Ratio demonstrates reliable settlement.
  • Strong 85% Retention Rate indicates customer satisfaction.
  • Multi-year policy discounts (1, 2 or 3-year options).
  • Annual health check-ups from first year for all covered adults.
  • Domestic Second Opinion available for serious health conditions.

Why choose ManipalCigna

  • Joint venture with Cigna Corporation — a Fortune 500 global health services company.
  • 93.40% Claim Settlement Ratio with cashless approvals typically in under 2 hours.
  • 19 million+ policyholders and 85% retention rate.
  • 8,900+ network hospitals and 1,800+ OPD cashless networks.
  • Wide product range — 8 products and 5 add-ons, from basic to international cover.

Awards & recognition

Best Innovation for Product (2024)Health Insurance Company of the Year (2024)Most Innovative Insurer of the Year (2023) — FICCIBest Health Insurance Company (2023)Best Health Insurance Brand (2021) — Economic TimesProduct of the Year Award 2021 — 'Lifetime Health' Policy

ManipalCigna insurance products

How to file a ManipalCigna claim

Policywings handles the paperwork and follow-up. Here is what happens step by step:

  1. 1

    Intimate ManipalCigna within 48 hours of planned admission (or 48 hours post emergency admission) via 1800-102-4462 or Policywings.

  2. 2

    For cashless, get admitted to a ManipalCigna network hospital and submit the pre-authorisation form to the hospital TPA counter.

  3. 3

    Attach healthcare and KYC documents required.

  4. 4

    Insurer approves and pays the hospital directly. Submit cashless claim within 15 days from discharge.

  5. 5

    For reimbursement, pay the hospital first, collect signed/sealed bills, discharge card and prescriptions. Submit documents within 1 month of discharge.

  6. 6

    Policywings tracks the claim and follows up with the insurer; reimbursement is typically processed in 60-120 days with payment to your account.

ManipalCigna contact details

ManipalCigna — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a ManipalCigna policy.

You can notify ManipalCigna directly via 1800-102-4462 or your Policywings advisor for both planned and emergency hospitalisation.

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