ManipalCigna Health Insurance

ManipalCigna Health Insurance

Insurance for Wellness.

ManipalCigna Health Insurance is a standalone health insurer formed in 2014 as a joint venture between Manipal Group and Cigna Corporation (USA Fortune 500). It has a 93.40% Claim Settlement Ratio, 8,900+ network hospitals and 19 million+ policyholders trust the brand.

About ManipalCigna

ManipalCigna Health Insurance Company Limited was founded in 2014 as a joint venture between the Manipal Group of India and Cigna Corporation of the United States. Manipal Group is the conglomerate behind Manipal Hospitals — one of India's largest hospital networks. Cigna is a Fortune 500 global health services company. The Indian JV combines Manipal's domestic healthcare infrastructure with Cigna's underwriting and product-design expertise from over a century of operations.

The insurer is IRDAI-licensed under registration number 151 and headquartered at Techweb Center, New Link Road, Jogeshwari West, Mumbai. The numbers are strong. Claim Settlement Ratio is 93.40%. The company serves over 19 million policyholders with a Retention Rate of 85% and Solvency Ratio of 1.56. Cashless approval typically arrives within 2 hours. The network includes 8,900+ hospitals across India plus 1,800+ OPD cashless networks.

The product portfolio is wide. Individual and family floater plans (ProHealth Prime, ProHealth, Lifetime Health Insurance Policy, ProHealth Select, ProHealth Group) range from ₹50,000 to ₹3 crore in sum insured. Specialised plans include Global Health (up to $10 million coverage), Arogya Sanjeevani Policy (up to ₹10 lakh), Saral Suraksha Bima (up to ₹1 crore), and Secure Health. Accident and critical care plans include Lifestyle Protection — Accident Care (up to ₹10 crore), Accident Shield (up to ₹25 crore) and Lifestyle Protection — Critical Care (up to ₹25 crore). Group plans cover Flexicare Group and Group Overseas (up to $50 lakh). Top-up plans include Super Top-Up Policy (₹3-30 lakh).

Coverage spans individual and family floater health, critical illness, top-ups, senior citizen plans, and group health insurance. Five add-on riders are available: Critical Illness Rider, Personal Accident Rider, Ambulance Rider, Room Rent Waiver Rider and Maternity Rider. Through Policywings, you can compare ManipalCigna against Star Health, Niva Bupa, Aditya Birla Health and Care Health.

ManipalCigna key numbers

Claim Settlement Ratio93.40%
Network8,900+ network hospitals + 1,800+ OPD cashless
Founded2014
IRDAI Registration151

ManipalCigna at a glance

Company NameManipalCigna Health Insurance Company Limited
Year Founded2014
IRDAI Registration Number151
HeadquartersTechweb Center, Jogeshwari West, Mumbai 400102
OwnershipManipal Group & Cigna Corporation (USA Fortune 500)
IndustryStandalone Health Insurance
Claim Settlement Ratio93.40%
Customers19 million+ policyholders
Retention Rate85%
Solvency Ratio1.56
Cashless Approval TATWithin 2 hours
Network Hospitals8,900+
OPD Cashless Networks1,800+
Products Offered8 products and 5 add-ons
Domestic Helpline+91 22 4985 4100
International Helpline1800-102-4462
Customer Emailcustomercare@manipalcigna.com
Senior Citizen EmailSeniorcitizensupport@ManipalCigna.com
Grievance Officer Emailcomplaints@manipalcigna.com

Types of insurance plans from ManipalCigna

Here is the full product range you can buy or renew through Policywings.

Pro Health Range (Individual & Family Floater)

The Pro Health range is ManipalCigna's flagship retail product line. Pro Health Prime (₹3 lakh to ₹1 crore sum insured) is available as individual, multi-individual or family floater. Pro Health (₹2.5 lakh to ₹1 crore) comes in variants — Pro Health Accumulate, Pro Health Preferred and Pro Health Plus. Pro Health Select (₹50,000 to ₹25 lakh) is the entry-level plan with no maximum age limit.

Pro Health Cash pays ₹500-5,000 per day during hospitalisation. Pro Health Group (up to ₹1 crore) is the group-product version. Most plans cover ages 91 days to 25 years for children and 18+ for adults. Pre-existing diseases are typically covered after a 2-year waiting period.

Pro Health PrimePro HealthPro Health SelectPro Health CashPro Health GroupPro Health Plus

Lifetime Health & Global Health

Lifetime Health Insurance Policy (₹50 lakh to ₹3 crore sum insured) is built for buyers wanting very high cover. Entry age is 18 to 65 for adults; children 91 days to 25 years. Available as individual or family floater.

Global Health offers coverage up to $10 million — a true international-grade health plan for high-net-worth customers. Children covered from Day 1, adults 18 to 95 years. This is the closest you get in India to global private medical insurance.

Lifetime Health Insurance PolicyGlobal Health (Up to $10M)

Government-Backed & Standardised Plans

For buyers looking for IRDAI-standardised plans with uniform features across insurers, ManipalCigna offers the Arogya Sanjeevani Policy (up to ₹10 lakh) and Saral Suraksha Bima (up to ₹1 crore). These are easier to understand than custom plans because the terms are regulator-defined.

Secure Health (up to ₹5 lakh) is the entry-level retail plan covering individuals 18-65. Newborns are covered from 0 days; dependent children up to 17 years.

Arogya Sanjeevani PolicySaral Suraksha BimaSecure Health

Accident & Critical Care Plans

Lifestyle Protection — Accident Care covers up to ₹10 crore, and Accident Shield goes up to ₹25 crore — among the highest accident covers in India. Entry ages run from 18-80 for adults and 5-25 for children. Available on individual and family basis.

Lifestyle Protection — Critical Care covers critical illness from ₹1 lakh to ₹25 crore. Entry 18-65. Lump-sum payout on first diagnosis of named critical conditions covers stroke, paralysis, cancer and other conditions.

Lifestyle Protection — Accident CareAccident ShieldLifestyle Protection — Critical Care

Top-Up Plans

The Super Top-Up Policy (₹3-30 lakh sum insured) lets buyers extend total cover at a low marginal premium on top of an existing base policy. Entry from 18 years (no maximum) for adults; 91 days to 23 years for children.

Top-ups are particularly cost-effective for families where an employer already provides a base group cover. Add a ₹15-20 lakh super top-up over an existing ₹5 lakh base for very high total cover at modest premium.

Super Top-Up Policy

Group & Corporate Plans

Flexicare Group (up to ₹5 crore) covers employees and dependents from Day 1 for children up to 25 years. Available as family floater. Group Overseas (up to $50 lakh) covers international travel and overseas group employees.

For employers building employee-benefit programmes, ManipalCigna's group portfolio is competitively priced and feature-rich. Wellness rewards and OPD networks scale across group cover too.

Flexicare GroupGroup Overseas

Riders & Add-ons

Five named riders extend cover on top of base plans. Critical Illness Rider pays a lump sum on first diagnosis. Personal Accident Rider covers disability or death from accidents. Ambulance Rider covers emergency ambulance services. Room Rent Waiver Rider lets you stay in higher-category hospital rooms without extra cost. Maternity Rider covers prenatal, postnatal, C-section and newborn baby care.

Hospital Cash Rider (fixed daily allowance) and Top-Up Rider (continued cover after sum insured exhaustion) are also available. Riders make sense for buyers who want plan customisation without changing the base plan.

Critical Illness RiderPersonal Accident RiderAmbulance RiderRoom Rent WaiverMaternity RiderHospital Cash RiderTop-Up Rider

Benefits of choosing ManipalCigna

  • 19 million+ policyholders trust ManipalCigna for plans and solutions.
  • 94% of cashless approvals delivered within 2 hours.
  • 8,900+ network hospitals and 1,800+ OPD cashless networks across India.
  • 93.40% Claim Settlement Ratio demonstrates reliable settlement.
  • Strong 85% Retention Rate indicates customer satisfaction.
  • Multi-year policy discounts (1, 2 or 3-year options).
  • Annual health check-ups from first year for all covered adults.
  • Domestic Second Opinion available for serious health conditions.

Why choose ManipalCigna

  • Joint venture with Cigna Corporation — a Fortune 500 global health services company.
  • 93.40% Claim Settlement Ratio with cashless approvals typically in under 2 hours.
  • 19 million+ policyholders and 85% retention rate.
  • 8,900+ network hospitals and 1,800+ OPD cashless networks.
  • Wide product range — 8 products and 5 add-ons, from basic to international cover.

Awards & recognition

Best Innovation for Product (2024)Health Insurance Company of the Year (2024)Most Innovative Insurer of the Year (2023) — FICCIBest Health Insurance Company (2023)Best Health Insurance Brand (2021) — Economic TimesProduct of the Year Award 2021 — 'Lifetime Health' Policy

ManipalCigna insurance products

How to file a ManipalCigna claim

Policywings handles the paperwork and follow-up. Here is what happens step by step:

  1. 1

    Intimate ManipalCigna within 48 hours of planned admission (or 48 hours post emergency admission) via 1800-102-4462 or Policywings.

  2. 2

    For cashless, get admitted to a ManipalCigna network hospital and submit the pre-authorisation form to the hospital TPA counter.

  3. 3

    Attach healthcare and KYC documents required.

  4. 4

    Insurer approves and pays the hospital directly. Submit cashless claim within 15 days from discharge.

  5. 5

    For reimbursement, pay the hospital first, collect signed/sealed bills, discharge card and prescriptions. Submit documents within 1 month of discharge.

  6. 6

    Policywings tracks the claim and follows up with the insurer; reimbursement is typically processed in 60-120 days with payment to your account.

ManipalCigna contact details

ManipalCigna — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a ManipalCigna policy.

You can notify ManipalCigna directly via 1800-102-4462 or your Policywings advisor for both planned and emergency hospitalisation.

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LIC Health Insurance: Government Backed Medical Insurance Plans

Introduction Life Insurance Corporation of India (LIC) is a household name for life and pension products and many consumers search for “LIC health insurance plans”, “LIC health insurance policy India” or “LIC medical insurance reviews” when shopping for medical cover. Historically LIC has focused on life and savings products rather than standalone health policies, but recent industry and regulatory shifts make this a good time to re-examine what LIC’s role is and what buyers should watch for when comparing health cover. Where LIC stands today (and what’s changing) LIC does not currently dominate the retail health insurance market the way private health insurers do, but it has publicly signalled interest in entering the space by acquiring stakes in a specialist health insurer rather than building a new standalone business from the ground up. This approach would mean LIC-branded health offerings could appear through a joint venture or minority stake in a licensed health insurer, rather than as a direct LIC issued product immediately. At the same time, regulatory action from the Insurance Regulatory and Development Authority of India (IRDAI) and fiscal reforms by the government are reshaping the health-insurance landscape and any LIC foray will be influenced by those rules. Key recent regulatory developments affect waiting periods, coverage of alternative medicine (AYUSH), portability and claim processes; insurers and platforms have been updating product designs to comply. What to expect from an LIC health insurance policy (if/when available) If LIC launches or partners to offer medical cover, you can reasonably expect: Standardised hospitalisation benefits (room rent, ICU, surgeon and diagnostic charges) aligned with IRDAI minimums. Cashless tie ups with a network of hospitals through a third party administrator (TPA) or the insurer’s own network. Optional addons (maternity, outpatient, critical illness riders) offered by most commercial health insurers. These are market norms that any new entrant must follow; product specifics (sum insured slabs, sublimits, copayments) will determine real value. Buying health cover today: practical checklist When comparing policies LIC branded or otherwise focus on the items that determine claim success and long term value: Sum insured and inflation protection choose cover that scales with future medical inflation. Waiting periods for pre-existing diseases check how many years are required before coverage for pre-existing conditions begins. Recent IRDAI guidance aims to reduce unreasonable waiting periods, but individual products still differ. Cashless hospital network and claim turnaround verify the insurer’s network and average claim settlement times. The government is tightening oversight of national claims infrastructure to curb invoice inflation, which should help standardise cashless transactions. Exclusions and sublimits read policy wordings for room rent caps, procedure sublimits and AYUSH coverage. IRDAI’s consumer facing changes are pushing for fewer restrictive sublimits on alternative therapy coverage. Required documents & compliance (quick list) Identity proof (Aadhaar, passport, driver’s licence). Proof of address. Age proof (for eligibility and premium calculation). Medical history / declarations accurate disclosure avoids claim repudiation. These documents and truthful declarations are non negotiable across insurers; portability and renewal benefit from complete records. Recent legal and tax changes that affect premiums A landmark fiscal change in 2025 (implemented by the GST Council and notified by the government) exempted GST on individual life and health insurance premiums effective 22 September 2025. This reduces the effective premium paid by retail policyholders and can make higher cover more affordable. Insurers may, however, adjust commission structures or pricing mechanics as the input tax and accounting impacts are passed through the value chain, so compare final premium quotes. Separately, IRDAI has issued consumer centric guidelines in 2024–2025 aimed at improving transparency, reducing arbitrary waiting periods, ensuring AYUSH coverage without excessive sub-limits and simplifying portability and claims all of which raise the baseline expectations for any insurer offering health plans in India. LIC medical insurance reviews: what reviewers watch Professional reviews of “LIC health insurance” (or any new LIC offering) will typically evaluate: Claim settlement ratio and average claim processing time; Network hospital breadth for cashless service; Pricing vs. comparable private insurers; Policy wordings for exclusions, co-pay and renewability. Because LIC’s brand equity rests on trust and a large customer base, reviewers will pay close attention to how LIC handles post sale service, disclosures and claim disputes. Conclusion If you’re searching for “LIC health insurance plans” or “LIC health insurance policy India”, remember that LIC’s move into health may materialise through a stake in an existing health insurer not necessarily as a direct, standalone LIC policy immediately. Meanwhile, recent regulatory reforms from IRDAI and the GST exemption for retail premiums materially improve affordability and consumer protections across the market. Shop by total cost, wording transparency, network quality and documented claim performance and treat any new LIC health product as you would any other insurer’s offering: read the policy wordings closely and compare final premium and claim terms before you buy.

Written byRahul NarangPublished onNovember 21, 2025

Explore: Claims & Support

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Everything you need to know about Credit Insurance in IndiaClaim

Everything you need to know about Credit Insurance in India

Introduction Small and medium enterprises (SMEs) are the support systems of India’s economy which contributes nearly 30% to the GDP and employs millions across diverse sectors and still one of their biggest challenges lies in managing cash flow disruptions caused by delayed payments or outright defaults from buyers. In a cut throat market where access to credit is limited, even one unpaid invoice can hamper an SME’s financial stability. This is exactly when credit insurance in India comes into light as a strong safeguard providing trade credit protection to reduce risks and strengthen business security. Understanding Credit Insurance Credit insurance can also be termed as trade credit insurance or accounts receivable insurance which is a risk management instrument that secures businesses from losses arising due to failure of payment by buyers. If a customer fails due to insolvency, bankruptcy or prolonged delays then the insurer compensates the policyholder for a large portion of the outstanding dues. In the Indian framework, credit insurance provides a protection where delayed payments are a constant concern particularly for SMEs engaging with large corporations or overseas buyers. It makes sure that if a buyer fails to pay even then the business does not face sudden financial stress. Requirement for Trade Credit Protection for SMEs Cash Flow Stability: SMEs usually operate on low budgets and limited reserves. Even one default can interrupt working capital cycles which can make it hard to meet payroll or pay suppliers. Trade credit insurance helps maintain liquidity. Risk Variation: SMEs can benefit from the insurer’s risk assessment expertise which decreases exposure to high risk buyers instead of depending only on internal credit checks. Business Expansion: SMEs can assuredly extend credit to new customers and enter foreign markets including exports with the assurance of credit protection. Improved Borrowing Capability: Banks and financial institutions are more inclined to lend when receivables are insured which can increase the chances of SME’s access to credit. Growth of Credit Insurance in India Over some years, acknowledgement of credit insurance has grown due to rising trade volumes and payment uncertainties. The pandemic further made us focus on the significance of securing receivables as many businesses faced unexpected disruptions in buyer payments. Regulatory support from the Insurance Regulatory and Development Authority of India (IRDAI) has also played a significant part. Guidelines have been amended to make trade credit insurance more reachable to SMEs making sure that they can have coverage without complex procedures. Working of Credit Insurance The SME goes to an insurer or broker to purchase a credit insurance policy. The insurer checks the creditworthiness of the SME’s buyers. A coverage limit is given to each buyer which defines the maximum insured amount. If these’s a default then the SME submits a claim with supporting documents. After verification the insurer compensates a huge percentage of the loss which usually ranges between 75% and 90%. General Benefits for SMEs The most important benefits of credit insurance is recovering unpaid invoices but some extra advancements include: Stronger Negotiation Ability: Insured receivables provide SMEs with significant leverage when negotiating with banks or investors. Global Market Access: trade credit insurance for exporters serves as a safety net against foreign buyer risks, political instability and currency related payment problems. Operational Confidence: entrepreneurs can focus on productive strategies with less financial anxiety rather than tracking overdue payments. Improved Corporate Governance: Insurers often provide insights and data on buyer performance, helping SMEs build disciplined credit policies. Challenges in Adoption Credit insurance in India is still not effectively used despite its benefits. Several elements contribute to this void like: Low Awareness: Many SMEs are not familiar with trade credit protection or assume it is relevant only for big corporations. Perceived Costs: Business owners usually see premiums as an extra cost without acknowledging the potential savings from avoided losses. Complicated Terms: Insurance terms and procedural requirements may put off smaller businesses from exploring policies. Future Expectation for Trade Credit Protection in India The requirement for credit insurance in India is expected to increase gradually due to these reasons: Growing Trade Networks: SMEs will require protection against foreign buyer risks with India’s rising exports. Digital Development: Online platforms are making insurance products more reachable and customisable. Government Initiatives for SME Growth: Policy initiatives such as ‘Atmanirbhar Bharat’ and inducements for exporters will navigate demand for financial protections. Increased Banking Integration: Banks may promote insured receivables as part of lending conditions further which can normalise trade credit protection. Conclusion The risk of buyer defaults is a financial inconvenience and a survival challenge for SMEs in India. Credit insurance in India gives a strong solution by making sure there is trade credit protection, balanced cash flows and encouraging business confidence. Credit insurance will become a necessary part of SME risk management in coming years while challenges in awareness will still remain complex.

Written byRahul NarangPublished onDecember 3, 2025
WFYP Full Form in Insurance: Meaning, Benefits and How It WorksClaim

WFYP Full Form in Insurance: Meaning, Benefits and How It Works

Introduction Upon buying insurance, you will notice different short forms in your policy documents that might confuse you. One of them is WFYP. It’s very commonly found in papers after the renewal of insurance premium for car or when you check the status of your health insurance premium payment. This short code often confuses people but it’s actually a very simple term to understand. Here, we will explain to you in the simplest way possible so that you know what you are agreeing to when buying a policy or learning your policy status. What Is WFYP Full Form in Insurance? So, WFYP is the short form for “Waiting For Your Premium.” This term in insurance is mainly used by insurance companies when your policy has been generated but the premium amount that you need to pay is still pending. Basically, it means that “Your policy is ready. Once you make the premium payment, we will activate it”. Your policy will not start till you make the payment. Why Does WFYP Matter? It is very important simply because the benefits of your policy will not start until the insurer receives the premium. Don’t just assume that you will be instantly protected after applying for a policy. WFYP clearly indicates that: Your application is accepted Your policy is all set and ready The company is only waiting for your premium so that your coverage can begin You can think of it like ordering food online. It will be prepared but you won’t get it without paying fir it. Why Insurers Use WFYP The real purpose behind using WFYP is used avoid confusion between the issued and an active policy because so many people make this mistake. Insurance companies use WFYP so that: Customers know that their payment is pending No claim is assumed without a premium receipt A record-based transparency is maintained Both parties know when the coverage starts When and Where You Usually See WFYP You can come across the term WFYP commonly during: Purchasing a new policy Renewing a car insurance policy Health insurance premium updates Porting to a new insurer Making changes in policy details Premium payments getting delayed It often shows up on: Policy dashboards SMS alerts Email updates App notifications Documents of proposal/issuance How WFYP Works: Step-by-Step Process Simply put, WFYP is the phase before insurance activation. Here’s how the actual WFYP process works in India: You select a plan: It could be car, health, life or any general insurance Submitting the application: Whether online or through an agent Reviewing your details: The insurer does KYC checks, run medical tests, does vehicle inspection, verifies documents etc. The policy gets approved: Your policy number is generated. Status changes to WFYP: The insurer is now waiting for your premium payment to be made. You pay the premium: Whether through UPI, card, net banking or cash Policy becomes immediately active: Payment is received and now claims are valid. What Happens If You Ignore a WFYP Status? WFYP is a clear message that your policy is not completed yet. You should not ignore it because: You won’t be having insurance protection Claims made will be rejected Your vehicle would be uninsured and this is illegal in India Health benefits don’t start till you make the payment Your policy may be cancelled if the premium is unpaid WFYP in Car Insurance For car owners, WFYP matters more than you think. It directly affects the insurance premium for car and also your legal safety. If your car insurance shows WFYP, it should be cleared immediately because otherwise: You can’t claim for any accidents or damages Third-party liability coverage won’t be active There may be fines if caught without active insurance If it’s a new car, the dealer may not release it without premium confirmation WFYP in Health Insurance Health insurance only works after the premium is paid. Thus, the health insurance premium must be cleared on time. If your policy shows WFYP, it means: Hospitalisation is not covered Cashless treatment is not allowed Waiting periods are not started Benefits for pre-existing disease are not active If overdue, renewal continuity can break Key Benefits of WFYP for Policyholders WFYP is not to be scared of; it’s actually helpful for the customers in many ways: Clear communication: With clear updates, you can instantly know where your policy stands. Prevents misunderstanding: There are no assumptions. You would know when the coverage starts and whether you are insured or not. Helps avoid claim disputes: All the details are clear before the policy gets active. Works as a reminder: Helps with timely premium payment so your policy doesn’t lapse. Tracks policy progress: You can know your policy is at which stage and can also be tracked step-by-step. How to Quickly Clear WFYP Just with a few minutes of attention, you can ensure uninterrupted protection. This is what you should do to avoid delays: Clear the premium payment immediately after the policy is approved Turn on updates (SMS/Email/WhatsApp) from your insurance company Enable auto-debit for car and health insurance, if possible Avoid waiting till the last day of the renewal Keep UPI/card details updated Keep the payment receipts with you for reference Conclusion WFYP simply means you must pay now to activate your coverage. Your insurance company has issued your policy, but your coverage starts once the premium is paid. Coming across a new term like WFYP, waiting for your premium, etc may bring multiple thoughts but aim to understand it. It will help you stay informed and you can avoid claim-related issues. If at all it feels overwhelming and you want a smoother experience, PolicyWings will guide you through the entire process. Let’s help you stay fully protected without stress.

Written bySagar NarangPublished onDecember 16, 2025