PNB MetLife India Insurance is a partnership between Punjab National Bank (30% stake) and MetLife International Holdings, originally founded in 2001 as MetLife India and rebranded as PNB MetLife in 2011. It has a 98.17% Claim Settlement Ratio.
PNB MetLife India Insurance Company Limited was originally founded in 2001 as MetLife India Insurance Company Limited and was rebranded to PNB MetLife in 2011 after Punjab National Bank acquired a strategic stake. The current ownership combines Punjab National Bank (which holds approximately 30%) with MetLife International Holdings Incorporated and a few other shareholders. PNB is a public-sector bank established in 1895; MetLife traces its history back to 1868. The combined legacy is over 265 years.
The numbers are strong. Claim Settlement Ratio is 98.17% (current); split as 99.06% for individual policies and 99.70% for group policies in FY 2022-23. Total Death Benefit Paid was ₹235.11 crore across 4,241 policies. PNB MetLife operates across 107 locations in India and offers 63 different products plus 8 riders. Minimum eligible age is 18 years and the starting premium is around ₹7,188 with a minimum Sum Assured of ₹25 lakh.
The product range covers term insurance (Term Plan Plus is the flagship — pure protection until age 80, starting at ₹5,251), long-term savings (Guaranteed Future Plan starting ₹35,250, 30-year term; Century Plan starting ₹1,25,400 with maturity at age 80 or 100), child education plans (Goal Ensuring Multiplier — funds for educational milestones over 30 years), retirement plans, and group plans for employee benefits.
Through Policywings, you can buy or renew any PNB MetLife product and compare it against HDFC Life, SBI Life, ICICI Prudential and Axis Max Life. PNB MetLife covers deaths from COVID-19 and offers a 30-day grace period for premium payment.
PNB MetLife key numbers
Claim Settlement Ratio98.17%
Branches107 locations
Founded2001
IRDAI Registration117
PNB MetLife at a glance
Company Name
PNB MetLife India Insurance Company Limited
Year Founded
2001 (rebranded as PNB MetLife in 2011)
IRDAI Registration Number
117
Headquarters
Mumbai, Maharashtra
Ownership
Punjab National Bank (~30%) & MetLife International Holdings
Combined Legacy
265+ years (PNB est. 1895; MetLife est. 1868)
Industry
Life Insurance (Private Sector)
Claim Settlement Ratio
98.17% (Individual 99.06%, Group 99.70%, FY 22-23)
Death Benefit Paid
₹235.11 crore (4,241 policies)
Number of Products
63
Number of Riders
8
Minimum Sum Assured
₹25,00,000
Starting Premium
₹7,188
Locations
107 across India
Customer Helpline
1800-425-6969 (Mon-Sat, 10 AM-7 PM)
International Line
+91-80-26502244
Customer Email
indiaservice@pnbmetlife.co.in
Chat Support
'Khushi' chatbot on official website
Types of insurance plans from PNB MetLife
Here is the full product range you can buy or renew through Policywings.
Term Insurance — Family Protection
Term Plan Plus is PNB MetLife's flagship term insurance plan. It provides pure life cover until age 80, starting at around ₹5,251 in premium. The death benefit is paid as a lump sum to the nominee if the policyholder dies during the term — no maturity benefit if the policyholder survives.
Family Protection Plans from PNB MetLife are designed for breadwinners — the cover provides financial security to families against the loss of the primary earner. Available riders include Accidental Death Benefit, Critical Illness, Serious Illness, and Accidental Disability Benefit.
Term Plan PlusMera Term Plan PlusSaral Jeevan Bima
Long-term savings plans from PNB MetLife are investment-oriented with maturity benefits. The Guaranteed Future Plan (₹35,250 starting premium, 30-year maturity) offers locked-in returns and disciplined long-term saving. Century Plan (₹1,25,400 starting premium) provides cover until age 80 or 100 — useful for legacy planning.
Ajeevan Suraksha is a comprehensive plan starting at ₹5,000 with cover up to age 80. For Indian families looking for a structured, principal-protected savings vehicle that doubles as life insurance, the Long-Term Savings range is the cleanest fit.
Child plans from PNB MetLife — like Goal Ensuring Multiplier (₹5,000 starting premium, 30-year term) — accumulate funds for children's educational milestones. The plan is designed to pay out at predetermined educational ages so the funds are available when needed.
If the parent dies during the term, the plan typically continues — premiums are waived and the maturity corpus is paid as scheduled. For families with young children, this is one of the highest-impact products available.
Goal Ensuring MultiplierSmart JuniorChild Education Plan
Retirement plans from PNB MetLife provide structured income solutions for post-retirement security. They include both deferred annuity options (build a corpus while working, then receive a lifetime annuity) and immediate annuity (turn a lump sum into a guaranteed lifetime income today).
For Indian salaried workers without a structured employer pension, this is one of the most important categories to start early. The earlier you start, the smaller the monthly premium needed for the same target post-retirement income.
Immediate Annuity PlusSaral PensionLong-Term Income Plan
Group Insurance
For employers, PNB MetLife offers group insurance covering life, critical illness, accidental disability and partial disability. Group Serious Illness Rider and Group Accidental Death Benefits are available as add-ons.
For companies looking to set up employee benefit programmes, PNB MetLife's group portfolio is competitive on both pricing and feature richness.
Group Term LifeGroup Credit LifeGroup Accidental Cover
Claim Settlement Ratio of 98.17% (Individual 99.06%, Group 99.70% in FY 22-23).
63 products and 8 riders — wide flexibility for plan customisation.
No hidden clauses, terms or technical jargon in policy documents.
End-to-end advisory team from needs assessment to plan selection.
COVID-19 death claims are covered under PNB MetLife plans.
30-day grace period for premium payment with claims honoured during grace.
107 locations across India and 'Khushi' chatbot on official website for instant queries.
265+ years of combined legacy from PNB (1895) and MetLife (1868).
Why choose PNB MetLife
198.17% Claim Settlement Ratio — practically every valid claim paid.
2Strategic backing from PNB (public-sector bank) and MetLife (Fortune 500 global insurer).
363 products with transparent terms and no hidden clauses.
4COVID-19 deaths covered and 30-day grace period for premium payment.
5Dedicated advisory team available from needs assessment through plan selection.
Awards & recognition
2023 — Customer Service and Customer Experience Company of the Year (Future of Insurance Summit)2022 — India's Most Admirable Brand (Brand Story)2022 — Best Brand by Economic Times (4th consecutive year)2021 — Best Compliance Team (Compliance 10/10 Symposium)2021 — Best Performance Driven Digital Campaign (DigiMarcom Leadership Awards)2020 — People First HR Excellence Award (Diversity & Inclusion, Health & Wellbeing)