PNB MetLife India Insurance

PNB MetLife India Insurance

Milkar Life Aage Badhaein.

PNB MetLife India Insurance is a partnership between Punjab National Bank (30% stake) and MetLife International Holdings, originally founded in 2001 as MetLife India and rebranded as PNB MetLife in 2011. It has a 98.17% Claim Settlement Ratio.

About PNB MetLife

PNB MetLife India Insurance Company Limited was originally founded in 2001 as MetLife India Insurance Company Limited and was rebranded to PNB MetLife in 2011 after Punjab National Bank acquired a strategic stake. The current ownership combines Punjab National Bank (which holds approximately 30%) with MetLife International Holdings Incorporated and a few other shareholders. PNB is a public-sector bank established in 1895; MetLife traces its history back to 1868. The combined legacy is over 265 years.

The numbers are strong. Claim Settlement Ratio is 98.17% (current); split as 99.06% for individual policies and 99.70% for group policies in FY 2022-23. Total Death Benefit Paid was ₹235.11 crore across 4,241 policies. PNB MetLife operates across 107 locations in India and offers 63 different products plus 8 riders. Minimum eligible age is 18 years and the starting premium is around ₹7,188 with a minimum Sum Assured of ₹25 lakh.

The product range covers term insurance (Term Plan Plus is the flagship — pure protection until age 80, starting at ₹5,251), long-term savings (Guaranteed Future Plan starting ₹35,250, 30-year term; Century Plan starting ₹1,25,400 with maturity at age 80 or 100), child education plans (Goal Ensuring Multiplier — funds for educational milestones over 30 years), retirement plans, and group plans for employee benefits.

Through Policywings, you can buy or renew any PNB MetLife product and compare it against HDFC Life, SBI Life, ICICI Prudential and Axis Max Life. PNB MetLife covers deaths from COVID-19 and offers a 30-day grace period for premium payment.

PNB MetLife key numbers

Claim Settlement Ratio98.17%
Branches107 locations
Founded2001
IRDAI Registration117

PNB MetLife at a glance

Company NamePNB MetLife India Insurance Company Limited
Year Founded2001 (rebranded as PNB MetLife in 2011)
IRDAI Registration Number117
HeadquartersMumbai, Maharashtra
OwnershipPunjab National Bank (~30%) & MetLife International Holdings
Combined Legacy265+ years (PNB est. 1895; MetLife est. 1868)
IndustryLife Insurance (Private Sector)
Claim Settlement Ratio98.17% (Individual 99.06%, Group 99.70%, FY 22-23)
Death Benefit Paid₹235.11 crore (4,241 policies)
Number of Products63
Number of Riders8
Minimum Sum Assured₹25,00,000
Starting Premium₹7,188
Locations107 across India
Customer Helpline1800-425-6969 (Mon-Sat, 10 AM-7 PM)
International Line+91-80-26502244
Customer Emailindiaservice@pnbmetlife.co.in
Chat Support'Khushi' chatbot on official website

Types of insurance plans from PNB MetLife

Here is the full product range you can buy or renew through Policywings.

Term Insurance — Family Protection

Term Plan Plus is PNB MetLife's flagship term insurance plan. It provides pure life cover until age 80, starting at around ₹5,251 in premium. The death benefit is paid as a lump sum to the nominee if the policyholder dies during the term — no maturity benefit if the policyholder survives.

Family Protection Plans from PNB MetLife are designed for breadwinners — the cover provides financial security to families against the loss of the primary earner. Available riders include Accidental Death Benefit, Critical Illness, Serious Illness, and Accidental Disability Benefit.

Term Plan PlusMera Term Plan PlusSaral Jeevan Bima

Long-Term Savings Plans

Long-term savings plans from PNB MetLife are investment-oriented with maturity benefits. The Guaranteed Future Plan (₹35,250 starting premium, 30-year maturity) offers locked-in returns and disciplined long-term saving. Century Plan (₹1,25,400 starting premium) provides cover until age 80 or 100 — useful for legacy planning.

Ajeevan Suraksha is a comprehensive plan starting at ₹5,000 with cover up to age 80. For Indian families looking for a structured, principal-protected savings vehicle that doubles as life insurance, the Long-Term Savings range is the cleanest fit.

Guaranteed Future PlanCentury PlanAjeevan SurakshaSaral Pension

Child Education Plans

Child plans from PNB MetLife — like Goal Ensuring Multiplier (₹5,000 starting premium, 30-year term) — accumulate funds for children's educational milestones. The plan is designed to pay out at predetermined educational ages so the funds are available when needed.

If the parent dies during the term, the plan typically continues — premiums are waived and the maturity corpus is paid as scheduled. For families with young children, this is one of the highest-impact products available.

Goal Ensuring MultiplierSmart JuniorChild Education Plan

Retirement & Pension Plans

Retirement plans from PNB MetLife provide structured income solutions for post-retirement security. They include both deferred annuity options (build a corpus while working, then receive a lifetime annuity) and immediate annuity (turn a lump sum into a guaranteed lifetime income today).

For Indian salaried workers without a structured employer pension, this is one of the most important categories to start early. The earlier you start, the smaller the monthly premium needed for the same target post-retirement income.

Immediate Annuity PlusSaral PensionLong-Term Income Plan

Group Insurance

For employers, PNB MetLife offers group insurance covering life, critical illness, accidental disability and partial disability. Group Serious Illness Rider and Group Accidental Death Benefits are available as add-ons.

For companies looking to set up employee benefit programmes, PNB MetLife's group portfolio is competitive on both pricing and feature richness.

Group Term LifeGroup Credit LifeGroup Accidental Cover

Benefits of choosing PNB MetLife

  • Claim Settlement Ratio of 98.17% (Individual 99.06%, Group 99.70% in FY 22-23).
  • 63 products and 8 riders — wide flexibility for plan customisation.
  • No hidden clauses, terms or technical jargon in policy documents.
  • End-to-end advisory team from needs assessment to plan selection.
  • COVID-19 death claims are covered under PNB MetLife plans.
  • 30-day grace period for premium payment with claims honoured during grace.
  • 107 locations across India and 'Khushi' chatbot on official website for instant queries.
  • 265+ years of combined legacy from PNB (1895) and MetLife (1868).

Why choose PNB MetLife

  • 98.17% Claim Settlement Ratio — practically every valid claim paid.
  • Strategic backing from PNB (public-sector bank) and MetLife (Fortune 500 global insurer).
  • 63 products with transparent terms and no hidden clauses.
  • COVID-19 deaths covered and 30-day grace period for premium payment.
  • Dedicated advisory team available from needs assessment through plan selection.

Awards & recognition

2023 — Customer Service and Customer Experience Company of the Year (Future of Insurance Summit)2022 — India's Most Admirable Brand (Brand Story)2022 — Best Brand by Economic Times (4th consecutive year)2021 — Best Compliance Team (Compliance 10/10 Symposium)2021 — Best Performance Driven Digital Campaign (DigiMarcom Leadership Awards)2020 — People First HR Excellence Award (Diversity & Inclusion, Health & Wellbeing)

PNB MetLife insurance products

How to file a PNB MetLife claim

Policywings handles the paperwork and follow-up. Here is what happens step by step:

  1. 1

    Contact the PNB MetLife claim support team immediately via 1800-425-6969 or your Policywings advisor.

  2. 2

    Submit the original death certificate of the policyholder.

  3. 3

    Investigation period typically runs 15-20 days; post-mortem report may be requested for some claims.

  4. 4

    Nominee identity is verified with a valid government ID (Aadhar, PAN, Passport or Voter ID).

  5. 5

    Policywings tracks the claim and follows up with PNB MetLife's claims desk on your behalf.

  6. 6

    On approval, the claim is settled and disbursed to the nominee's registered bank account.

PNB MetLife contact details

PNB MetLife — Frequently Asked Questions

Quick answers to the questions our customers ask most often before they buy or renew a PNB MetLife policy.

PNB MetLife had a Claim Settlement Ratio of 98.17%, broken down as 99.06% for individual policies and 99.70% for group policies in FY 2022-23.

Other insurance companies you may consider

More on Life Insurance

Hand-picked reads on life insurance to help you decide with confidence.

Common Myths About Life Insurance in IndiaLife Insurance

Common Myths About Life Insurance in India

Even after being a highly important financial tool, there is still a lot of confusion, assumptions, outdated advice and second-hand opinions around life insurance. As a result, many people delay buying a policy. Not because they don’t need it, but because there are so many myths around how life insurance actually works. There may also end up being underinsured or making poor choice of policy. Let’s take up the most common misconceptions and clear the air around them. Myth 1: Life Insurance Is Needed Only After a Certain Age One of the biggest misunderstandings is that you can wait till your later years to think about life insurance. Whereas, in reality: You pay lower premiums when you start early Health checks are fewer and coverage is easier to get Securing long-term protection becomes more affordable When you start early, you can lock in these benefits at a much lower cost. Myth 2: Term Insurance and Life Insurance Are the Same There are so many people who assume that all life insurance policies work just the same. But the truth is: Life insurance can consist of both savings or investment benefits A life insurance term plan is entirely focused on providing financial protection With term insurance, you can get higher coverage at lower premiums. Other life insurance plans bring together protection and savings. Remember this difference so you have realistic expectations in your head. Myth 3: Only Those Who Have Dependents Need Life Insurance Even if there is nobody who depends on your income at present, life insurance can still be very useful. It can help in covering: Outstanding loans (like home loans) Long-term financial responsibilities Future family planning An early purchase also helps in securing better terms for the future. Myth 4: Term Insurance Gives “Nothing Back” It is commonly believed that term insurance is a waste of money because the policyholders don’t get any maturity benefits. This is what happens in actual scenario: Term insurance is designed for protection only It provides high coverage at just minimal cost The benefit is in financial security and not any returns This is why a life insurance term plan is one of the most cost-effective ways in which you can protect your family. Myth 5: Life Insurance Is Too Expensive Many people miscalculate the cost of life insurance as too high. For them, it could be really surprising to know that: Premiums for term insurance can be very affordable Coverage is less costly when purchased early Online plans reduce additional charges It’s good to compare options of insurance on PolicyWings before deciding because then you can find real value for the price. Myth 6: Buying Insurance Online Is Risky Some people still hesitate to buy insurance online because they think it as it’s unsafe or just complicated. But, Online platforms offer full transparency Policies come directly from insurance providers Both documentation and policy tracking are very easy With trusted platforms like insurance on PolicyWings, you can get a clearer process and upfront details of features, premiums and benefits of the plans. Myth 7: Employer-Provided Life Insurance Would Be Enough Often, employees assume that workplace insurance will provide sufficient coverage. It’s not the case because: Employer-provided cover usually ends with the job Coverage amounts are usually limited only You don’t control the features of the policy By getting personal life insurance, you ensure continuity and adequate protection even if the career changes. Myth 8: Claims Are Always Difficult to Settle The fear that their claim might get rejected also discourages so many from buying insurance. they don’t know that: When details are disclosed honestly, claims are always smoother If all documentation is provided, it really helps The claim processes of reputed insurance providers are streamlined Just be thorough with the T&C of the policy and maintain transparency to reduce complications. Myth 9: Life Insurance Is About Death Benefits Only While protection is at the core of it, many life insurance policies also support: Long-term financial planning Savings according to your goals Planned payouts The key is to select the right plan that aligns with your objective and not just assumptions. Why is it Important to Clear These Myths When you believe these myths over facts, it can often lead to: Delayed financial planning Getting insufficient coverage Costly decisions in the later years of life Life insurance will work best for you when it is properly understood and not rushed or avoided. Only when you understand your needs and multiple compare plans you can choose the right policy. There are trusted platforms that clearly explain policy features and help you buy insurance online. Further, exploring insurance on PolicyWings can be very helpful. Conclusion All these myths we discussed around life insurance usually come from a lack of clarity. Looking for a reliable life insurance term plan or a policy that can also give savings benefits? It has to be in line with your financial goals and responsibilities. Learn, don’t assume. For help in choosing the best protection for you, refer to experts like PolicyWings.

Written bySagar NarangPublished onJanuary 7, 2026

You may also like: Health Insurance

Related guides from our health insurance desk.

5 Things to Check Before Choosing Group Health Insurance for EmployeesHealth Insurance

5 Things to Check Before Choosing Group Health Insurance for Employees

Your team is the backbone of your company that must be taken care of. Their health directly impacts your success and that’s why you must offer group health insurance for employees. It protects them in medical emergencies and also shows that you really value their well-being. A good salary is not enough. To retain your employees in this competitive market, you must offer solid health insurance in India to be an employee-friendly workplace. However, choosing the right policy is not so easy and picking the first plan you see is never recommended. Employers need to know what really matters, carefully evaluate different health insurance plans and then finalize one. A wrong choice can lead to dissatisfied employees. But don’t worry, because we are here to help you! 5 Things to Check in Group Health Insurance It’s very good if you are considering buying a group insurance but before you go ahead to sign the document, you should always check for these points: Coverage That Matches Employee Needs The first step would obviously be to understand your employees and what are their healthcare requirements. If you have a team of young professionals, they would mostly need basic hospitalization coverage. But, for an older workforce, you must consider higher coverage because there may be lifestyle-related illnesses. Make sure the policy takes care of the basic/common needs like consultation visits, hospital stays, maternity etc The policies that also include pre-existing diseases are even better because individual plans often exclude them. There should also be an option to extend coverage to the families of the employees. The best group health insurance for employees would always be the one that adapts to the actual needs of your team and not just offers generic protection. Size of the Hospital Network Another highly valuable feature of health insurance in India would be a wide hospital network. This is because, through this, your employees will be able to get treatment from their nearest hospital instead of worrying about arranging cash. Shortlist from those plans that provide cashless hospitalization across a large number of hospitals in places where your employees live and are accessible to them. Also, check if the insurance company has partnered with reputed hospitals because that ensures faster and smoother claim settlement. This might be a small detail but it can actually make a big difference when there is an emergency situation. Premium Costs vs. Benefits Offered Cost matters and so does value for money. You have to compare the amount with what’s being offered. Often, the cheapest plan looks the most attractive but it’s not if the benefits are not enough. Similarly, why should you pay for those features that employees won’t even use? Compare multiple health insurance plans and select the one that gives the best value for money. There must be an option for add-ons like maternity and dental because employees really value these benefits. You must also ask about co-payment clauses, deductibles or hidden limits since they majorly affect claims. The ultimate goal is to provide employees with strong coverage without shaking the company’s budget. Claim Settlement Ratio and Process At the end of the day, it’s actually the claim settlement of the policy that makes it good or not good. There’s absolutely no point in getting insurance if your employees have to struggle during claims. The claim settlement ratio (CSR) of the insurer says a lot. A high CSR is a positive indicator. It tells that the company settles most of its claims without any stress. If the process is quick and cashless and employees don’t have to handle too much paperwork, it’s a green signal. There’s nothing like having a dedicated relationship manager or support team by your side while you are handling group claims. Only if there’s a smooth claim experience, employees will have more trust in both the employer and the insurance company. Flexibility and Add-On Options Every company has a different workforce and that’s why there should be flexibility in health insurance plans. Confirm if the policy allows employees to opt for voluntary add-ons by paying extra. Business aims to grow. The policy should also allow easy scaling up. Look for features like employees really appreciate like health check-ups and mental health support. All of these will make your team will feel they are valued and genuinely cared for. How Group Health Insurance is Different from Individual Policies Usually, when employers are exploring health insurance in India, they have one question in mind: why choose group health insurance for employees when they can buy their own policies by themselves? The fact that both insurance policies are so different makes group cover a requirement. Here’s a compare the two options on the basis of different factors: Coverage Start: Group Health Insurance: The coverage starts as soon as you get the policy. No waiting period for pre-existing diseases. Individual Health Insurance: There’s often a waiting period of 2–4 years for covering any pre-existing conditions. Cost: Group Plans: It is more affordable since premiums are calculated for the whole group and are negotiated by the employer. Individual Plans: There are higher premiums because the risk is separately calculated for one person/family. Flexibility: Group Plans: While the coverage is decided by the employers, employees might also get the option to top up. Individual Plans: You have full flexibility to choose coverage, add-ons and even the insurance company. Ease of Management: Group Plans: The whole paperwork, renewals and claims support is to be handled by the employer. Individual Plans: Employees only will have to manage each and everything by themselves. Value for Employees: Group Plans: Because they offer a quick process and good coverage, it shows the employers care for their teams. Individual Plans: While they are perfect for long-term security, the cost is higher and gets more restrictive in the short run. When you get group health insurance for employees, it becomes your safety net and ensures the team is never left unprotected, right from the first day.

Written byRahul NarangPublished onNovember 6, 2025

Explore: Investment & Planning

Broaden your view with a quick read on investment & planning.

Term Insurance Plan Explained: Features, Coverage and EligibilityLife Insurance

Term Insurance Plan Explained: Features, Coverage and Eligibility

Introduction Do you think that buying life insurance means having to go through complicated policies and paperwork and paying high premiums? Relax, because a life insurance term plan is actually one of the simplest and most effective forms of protection. It is specifically designed to protect your family financially in case something happens to you. Today, you can also buy insurance online. All the details that you need for choosing a term plan are now just a search away. Even then, so many people are postponing or avoiding. While some people think it’s not necessary at the moment, some just don’t fully understand how it works. This blog discusses what it is, how it works, what’s covered and what is it for so, let’s get reading! What Is a Term Insurance Plan? A life insurance term plan is entirely a protection policy in which you pay a fixed premium for a given period (policy term). If the policyholder passes away during this period, the insurance company pays a lump sum amount to the nominee. But if they survive the term, there is usually no payout on maturity. That’s all about it. No savings or investment involved, just financial protection. Why is Term Insurance Considered Essential Term insurance acts like income. Basically, if your family depends wholly on your earnings, a term plan will make sure that they can continue meeting the expenses even when you are not there anymore. It helps your family in these ways: In managing everyday household expenses Repaying the existing home, car or personal loans Fund education and future needs of the children Maintaining their standard of living Among all life insurance options available, it’s the term insurance that provides the highest coverage while being the most affordable. Key Features of a Term Insurance Plan This will help you know why term insurance is highly recommended: High Coverage at Low Premium: You get large life cover amounts at affordable premiums. This makes term insurance accessible even at a young age. Fixed Policy Term: The coverage period is your choice (like 10, 20 or 30 years). You can even have coverage until a certain age. Flexible Payout Options: In some plans, you can receive payments as lump sum, monthly income or a combination of both. Optional Add-On Riders: You can opt for useful riders like accidental death benefit, to enhance the policy. Simple and Transparent: The plan has nothing to do with hidden investment risks or market-linked returns. This makes it very easy to understand. What is Covered in a Term Insurance Plan? Natural Death: If the demise if due to illnesses like heart attack, cancer or other medical state. Accidental Death: Death due to unexpected accidents whether at home or outside. Critical Illness: You get financial support in case of severe or terminal illnesses. Pandemics: Deaths due to pandemics. Natural Disasters: Passing due to floods, earthquakes etc. Riders/ Add-ons: You can get extra coverage like accidental death benefit, critical illness or waiver of premium. What Is Not Covered Under Term Insurance? While the protection is broad enough, there are still certain exclusions. It doesn’t include death if: happened due to suicide within the early policy period caused by illegal or criminal activities it was due to undisclosed pre-existing conditions Who Should Buy a Term Insurance Plan? If you are somebody who has people dependent on you financially, you must get a life insurance term plan. Just don’t skip it if you are: The only or main earning member Married or planning a family A parent of young children Settling long-term loans Self-employed In fact, young professionals pay lower premiums if they purchase a plan in early years. Eligibility Criteria for Term Insurance in India While eligibility may differ for every insurance provider, here’s what is generally included: Age Conditions: Minimum entry age is usually 18 years and maximum entry age typically goes upto 60–65 years Income Requirement: Applicants have to show a stable income so as to justify the coverage amount Medical Evaluation: Given your age, coverage and health history, you may be asked to get some tests done. How Much Term Insurance Coverage Do You Need? Only the right coverage amount can ensure the financial security of your family. Below is a simple way to estimate it: Annual income × 10 to 15: This makes sure that your family continues to maintain their lifestyle for several years. Add outstanding loans: Loans that have to be repaid (home, car or personal) must be included. Factor in future goals: Consider education and marriage of children or other planned expenses. Subtract existing savings: Also add in any investments or insurance policies you have that can help your family. The ultimate goal is to ensure that your loved ones are able to manage expenses, debt and future plans and don’t get burdened under financial stress if something unexpected happens. Why It’s a Smart Move to Buy Term Insurance Early The common mistake that many people do is that they postpone term insurance because they think it’s needed later in life. Now, this delay can actually be costly. Benefits of buying early are: Lower and affordable premiums Better options to choose from Medical complications are reduced Coverage duration is longer Thankfully, there is an option to buy insurance online. It’s an easy and convenient way to secure protection early. Term Insurance vs Other Life Insurance Plans Opposite to the ULIPs or endowment plans, term insurance entirely focuses on protection. This means there is: No investment component No market risk No complicated calculations It’s the reason why term insurance is the foundation of a strong life insurance strategy. How to Choose the Right Term Insurance Plan The important tip here is to not keeping your focus only on premium. Rather, you should consider: Claim settlement record: It shows how much you can rely on the insurer for claims payout. Policy flexibility: If needed, this lets you make changes in term, coverage or premium. Coverage amount: This is

Written bySagar NarangPublished onDecember 23, 2025